ProProfs Suggestions

An API delete or change status user is realy needed to all of the client which have too much quiz takers. Thanks

It would be a useful to be able to see any tickets that have been closed or completed. A sort of overview page if you will.

It would be nice to have the ability to delete users for when users are no longer with the company they can be purged.

It would be nice to have the option to download a training module as a PDF document similar to what the Knowledge Databases allow.

It would be nice if there was a feature that would allow us to integrate docusign documents to be signed or a check box at the bottom of a page that the user can check to acknowledge they read a document.

We would like the ability to export the quiz questions and answer choices for internal employees to view quizzes prior to making them live. We understand we can send them the quiz for testing, but employees would like to view all question and answer choices in one document rather than going through questions one by one.

It would be nice to have a way to have a tool in the knowledge database that allows us to track when users login and what pages they viewed. A report like this would help to determine what user could use more hands on help on specific topic by knowing what topics they tend to research the most. It would also help provide transparency and security by allowing us to track the movement of private sites.

1)It would be great for a user to have different roles according to the site he is registered in. The option to add multiple sites is heavily downsided by not being able to add multiple user roles. I.e USER 1 is an editor on one site and he is a user on another. 2)The knowledge base lacks a user panel in order to view user activity. This should be a grassroot feature. (reports would be handy as well) 3) It would be great to leverage customer support as there are many queries that stay on tail and are not looked after by sales team. 4)Knowledge base is not fully optmized for languages other than english. I´ve submitted a ticket regarding the search option as some documents and titles do not appear in search results for some reason. 5)Mobile friendly site is not happening. It looks awful on mobile. 6)When you upload many users, proprofs sends a notification message for each user so they can verify their user and password. This message cannot be edited prior to sending the mail and since each user recieves a personalized link your are left with not choice but to send the email with the proprofs message and branding. Its very difficult to add users massively when a company doest not handle SSO. This is in fact, one of the worst setbacks in the knowledge base.

It would be a HUGE plus to have the ability to add, edit and use RSS feeds in the knowledgebase. This would be great so that we can have a section in the homepage that displays the most recently added/updated articles and auto updates them as changes are made.

A nice feature to have would be to be able to assign the feedback emails to go to users (at least one assignee per website) or even to have multiple users get the feedback. Right now only one email gets everything for every site on the account.