It would be a HUGE plus to have the ability to add, edit and use RSS feeds in the knowledgebase. This would be great so that we can have a section in the homepage that displays the most recently added/updated articles and auto updates them as changes are made.
It would be nice to have a way to have a tool in the knowledge database that allows us to track when users login and what pages they viewed. A report like this would help to determine what user could use more hands on help on specific topic by knowing what topics they tend to research the most. It would also help provide transparency and security by allowing us to track the movement of private sites.
As a Knowledge Base User, I want to be able to use the suggestion app that proprofs uses inside my knowledge base so that my support and dev team can track our product enhancement requests without having to use another piece of software like uservoice.com.
Extend https://www.proprofs.com/suggestions to http://[mysite].helpdocsonline.com/suggestions
Hi There,
I would love for a viewer that is logged in to be able to save and customize the favourties, as well as the end user (Just a viewer) being able to customize their view of the site a bit.
A nice feature to have would be to be able to assign the feedback emails to go to users (at least one assignee per website) or even to have multiple users get the feedback. Right now only one email gets everything for every site on the account.
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As a Microsoft DevOps User, I want qnamaker.ai to have access to my help site so that i can use the teams bot to get answers quickly from all my sites.
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