It would be a HUGE plus to have the ability to add, edit and use RSS feeds in the knowledgebase. This would be great so that we can have a section in the homepage that displays the most recently added/updated articles and auto updates them as changes are made.
It would be nice to have a way to have a tool in the knowledge database that allows us to track when users login and what pages they viewed. A report like this would help to determine what user could use more hands on help on specific topic by knowing what topics they tend to research the most. It would also help provide transparency and security by allowing us to track the movement of private sites.
A nice feature to have would be to be able to assign the feedback emails to go to users (at least one assignee per website) or even to have multiple users get the feedback. Right now only one email gets everything for every site on the account.
Hi There,
I would love for a viewer that is logged in to be able to save and customize the favourties, as well as the end user (Just a viewer) being able to customize their view of the site a bit.
As a Knowledge Base User, I want to be able to use the suggestion app that proprofs uses inside my knowledge base so that my support and dev team can track our product enhancement requests without having to use another piece of software like uservoice.com.
Extend https://www.proprofs.com/suggestions to http://[mysite].helpdocsonline.com/suggestions
it is a boon to have suchgames whichinprove our skill sharpening brain-As a doctor i thank these Brain games which will prevent elderly not to slip into mental conditions-Thanks a lot
The table format in Knowledgebase Article that we create is by default set to center 'Vertical' alignment. We should get an option to set the contents in the table with all vertical alignments including 'Top' and 'Bottom'
Also table should allow resizing of column with using the mouse cursor
