Facilitating Online?

1. As an online facilitator how do you engage people who are sceptical about online communication?

Ignore them!

Keep nagging them until they do engage with you.

Move on to someone who is interested in your work.

Be a role model and show them what can be achieved.

How to engage people with social media: http://ezinearticles.com/?Using-Social-Media-to-Engage-People&id=4527976

Explanation

How to engage people with social media: http://ezinearticles.com/?Using-Social-Media-to-Engage-People&id=4527976

2. What is netiquette?

Good online manners.

Html coding language.

An online party invitation.

A text message system of online communication, similar to Twitter.

Tips for online facilitation and netiquette: http://www.edtec.unsw.edu.au/inter/dload/flex_ed/resources/online_facilitation/of_plan_fac.htm

Explanation

Tips for online facilitation and netiquette: http://www.edtec.unsw.edu.au/inter/dload/flex_ed/resources/online_facilitation/of_plan_fac.htm

3. The secret to facilitating live meetings is:

To expect everyone to know what they are doing;

To use the latest technical tool that has just been released;

To plan for every eventuality and every level of technical skill;

Manage everything yourself.

Tips for facilitating live online meetings: http://www.facilitate.com/support/facilitator-toolkit/online-meeting-tips.html

Explanation

Tips for facilitating live online meetings: http://www.facilitate.com/support/facilitator-toolkit/online-meeting-tips.html

4. Twitter is an online communication tool that:

Is a complete waste of time;

Only for young people;

Is great for networking;

Has privacy issues.

Here is Beth Kanter talking about why Twitter is a tool for network weaving: http://beth.typepad.com/beths_blog/2010/01/twitter-is-a-network-weavers-best-friend.html

Explanation

Here is Beth Kanter talking about why Twitter is a tool for network weaving: http://beth.typepad.com/beths_blog/2010/01/twitter-is-a-network-weavers-best-friend.html

5. What is a troll?

https://www.flickr.com/photos/26652303@N07/2698412919

Someone who tries to disrupt an online community.

A little person who lives under a bridge.

Someone who eats a lot of goat meat.

A computer geek.

Here is useful information about how to create a positive online community environment: http://www.onlinecommunityreport.com/2009/08/managing-negative-influences-on-community-culture/

Explanation

Here is useful information about how to create a positive online community environment: http://www.onlinecommunityreport.com/2009/08/managing-negative-influences-on-community-culture/

6. When working with newbies who are new to the online environment, you should:

Expect people to know straight away what they have to do;

Expect people to begin the collaborative process immediately;

Scaffold people into the online community or course;

Get grumpy when people do not know what to do.

See Gilly Salmon's Five Stage model of eModeration: http://www.atimod.com/e-moderating/5stage.shtml

Explanation

See Gilly Salmon's Five Stage model of eModeration: http://www.atimod.com/e-moderating/5stage.shtml

7. What is important to remember when facilitating asynchronous online discussions?

Many people will 'lurk' and not actively join discussions.

Everyone will join in with great enthusiasm.

Motivation and time is never a barrier to participation.

WiziQ is an excellent tool for asynchronous discussions.

Facilitating online discussions: http://www.u21global.edu.sg/PartnerAdmin/ViewContent?module=DOCUMENTLIBRARY&oid=157449

Explanation

Facilitating online discussions: http://www.u21global.edu.sg/PartnerAdmin/ViewContent?module=DOCUMENTLIBRARY&oid=157449

8. Which statement is FALSE?

Online facilitators need to be patient.

Online facilitators should develop their own personal online communities and networks.

Online facilitation is a skill that takes no effort to learn.

Online facilitation takes practice and planning.

How to be an online facilitator: http://www.suite101.com/article.cfm/training_and_development/45384

Explanation

How to be an online facilitator: http://www.suite101.com/article.cfm/training_and_development/45384

9. Part of the role of the online facilitator is to be a:

Nice person;

Expert at using technology;

Network weaver and community builder;

Teacher

If you are not sure what a network weaver is, please read this explanation by Beth Kanter: http://beth.typepad.com/beths_blog/2009/10/june-holley-and-the-art-of-being-rhizomatic-the-practice-of-network-weaving.html

Explanation

If you are not sure what a network weaver is, please read this explanation by Beth Kanter: http://beth.typepad.com/beths_blog/2009/10/june-holley-and-the-art-of-being-rhizomatic-the-practice-of-network-weaving.html

10. It is important to think about issues of sustainability because:

Sustainability is a hot topic at the moment

Computers have their own sustainability issues;

Online communication is the answer to reducing energy spent in air travel;

Online communication will save us having to have any more face-to-face meetings.

Please read these resources on sustainability if you have any queries about how it relates to online facilitation: http://wikieducator.org/Facilitating_Online/Resources#Sustainability

Explanation

Please read these resources on sustainability if you have any queries about how it relates to online facilitation: http://wikieducator.org/Facilitating_Online/Resources#Sustainability