Facilitating Online?

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Facilitating Online? - Quiz

This is a quick quiz that will test you on what you've learned so far about being an online facilitator.


Questions and Answers
  • 1. 

    When working with newbies who are new to the online environment, you should:

    • A.

      Expect people to know straight away what they have to do;

    • B.

      Expect people to begin the collaborative process immediately;

    • C.

      Scaffold people into the online community or course;

    • D.

      Get grumpy when people do not know what to do.

    Correct Answer
    C. Scaffold people into the online community or course;
    Explanation
    See Gilly Salmon's Five Stage model of eModeration: http://www.atimod.com/e-moderating/5stage.shtml

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  • 2. 

    It is important to think about issues of sustainability because:

    • A.

      Sustainability is a hot topic at the moment

    • B.

      Computers have their own sustainability issues;

    • C.

      Online communication is the answer to reducing energy spent in air travel;

    • D.

      Online communication will save us having to have any more face-to-face meetings.

    Correct Answer
    B. Computers have their own sustainability issues;
    Explanation
    Please read these resources on sustainability if you have any queries about how it relates to online facilitation: http://wikieducator.org/Facilitating_Online/Resources#Sustainability

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  • 3. 

    Part of the role of the online facilitator is to be a:

    • A.

      Nice person;

    • B.

      Expert at using technology;

    • C.

      Network weaver and community builder;

    • D.

      Teacher

    Correct Answer
    C. Network weaver and community builder;
    Explanation
    If you are not sure what a network weaver is, please read this explanation by Beth Kanter: http://beth.typepad.com/beths_blog/2009/10/june-holley-and-the-art-of-being-rhizomatic-the-practice-of-network-weaving.html

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  • 4. 

    What is a troll?http://www.flickr.com/photos/26652303@N07/2698412919

    • A.

      Someone who tries to disrupt an online community.

    • B.

      A little person who lives under a bridge.

    • C.

      Someone who eats a lot of goat meat.

    • D.

      A computer geek.

    Correct Answer
    A. Someone who tries to disrupt an online community.
    Explanation
    Here is useful information about how to create a positive online community environment: http://www.onlinecommunityreport.com/2009/08/managing-negative-influences-on-community-culture/

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  • 5. 

    Twitter is an online communication tool that:

    • A.

      Is a complete waste of time;

    • B.

      Only for young people;

    • C.

      Is great for networking;

    • D.

      Has privacy issues.

    Correct Answer
    C. Is great for networking;
    Explanation
    Here is Beth Kanter talking about why Twitter is a tool for network weaving: http://beth.typepad.com/beths_blog/2010/01/twitter-is-a-network-weavers-best-friend.html

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  • 6. 

    As an online facilitator how do you engage people who are sceptical about online communication?

    • A.

      Ignore them!

    • B.

      Keep nagging them until they do engage with you.

    • C.

      Move on to someone who is interested in your work.

    • D.

      Be a role model and show them what can be achieved.

    Correct Answer
    D. Be a role model and show them what can be achieved.
    Explanation
    How to engage people with social media: http://ezinearticles.com/?Using-Social-Media-to-Engage-People&id=4527976

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  • 7. 

    What is netiquette?

    • A.

      Good online manners.

    • B.

      Html coding language.

    • C.

      An online party invitation.

    • D.

      A text message system of online communication, similar to Twitter.

    Correct Answer
    A. Good online manners.
    Explanation
    Tips for online facilitation and netiquette: http://www.edtec.unsw.edu.au/inter/dload/flex_ed/resources/online_facilitation/of_plan_fac.htm

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  • 8. 

    The secret to facilitating live meetings is:

    • A.

      To expect everyone to know what they are doing;

    • B.

      To use the latest technical tool that has just been released;

    • C.

      To plan for every eventuality and every level of technical skill;

    • D.

      Manage everything yourself.

    Correct Answer
    C. To plan for every eventuality and every level of technical skill;
    Explanation
    Tips for facilitating live online meetings: http://www.facilitate.com/support/facilitator-toolkit/online-meeting-tips.html

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  • 9. 

    What is important to remember when facilitating asynchronous online discussions?

    • A.

      Many people will 'lurk' and not actively join discussions.

    • B.

      Everyone will join in with great enthusiasm.

    • C.

      Motivation and time is never a barrier to participation.

    • D.

      WiziQ is an excellent tool for asynchronous discussions.

    Correct Answer
    A. Many people will 'lurk' and not actively join discussions.
    Explanation
    Facilitating online discussions: http://www.u21global.edu.sg/PartnerAdmin/ViewContent?module=DOCUMENTLIBRARY&oid=157449

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  • 10. 

    Which statement is FALSE?

    • A.

      Online facilitators need to be patient.

    • B.

      Online facilitators should develop their own personal online communities and networks.

    • C.

      Online facilitation is a skill that takes no effort to learn.

    • D.

      Online facilitation takes practice and planning.

    Correct Answer
    C. Online facilitation is a skill that takes no effort to learn.
    Explanation
    How to be an online facilitator: http://www.suite101.com/article.cfm/training_and_development/45384

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Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Jan 17, 2013
    Quiz Edited by
    ProProfs Editorial Team
  • Sep 08, 2010
    Quiz Created by
    Sarahstewart07
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