Merchandising 101

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Merchandising 101 - Quiz

Merchandisers must pass test to be eligible for WG assignments


Questions and Answers
  • 1. 

    Safety is not a concern.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 2. 

    At Walgreens, Shelf 1 is located at the ____ .

    • A.

      Top

    • B.

      Bottom

    • C.

      Middle

    Correct Answer
    A. Top
  • 3. 

    A planogram is set right to left.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 4. 

    Which of the following set of terms is synonymous?

    • A.

      Mylar, Price Point, Label, Tag

    • B.

      Fixture, Rack, Expense

    • C.

      Planogram, Schematic

    • D.

      Side Wing, Power Wing, Wing Panel

    • E.

      All of the above

    Correct Answer
    E. All of the above
  • 5. 

    Boxes do not have to be flattened before placing in the baler.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 6. 

    Your actions reflect the image of Convergence Marketing, the Client as a whole, and the store location.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 7. 

    Personal hygiene is not a part of the dress code.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 8. 

    When a mistake is recognized you should...

    • A.

      Fix it immediately

    • B.

      Tell your Team Lead

    • C.

      Tell other team members

    • D.

      Tell the Client

    • E.

      Do nothing

    Correct Answer
    B. Tell your Team Lead
  • 9. 

    If you are injured on location you should...

    • A.

      Tell the Store Manager

    • B.

      Tell the Team Lead

    • C.

      Tell other Team Members

    • D.

      Keep working

    Correct Answer
    B. Tell the Team Lead
  • 10. 

    If you are unable to come in for a scheduled assignment you should...

    • A.

      Call another team member and let him/her tell the Team Lead.

    • B.

      Call a Field Supervisor

    • C.

      Call the location and tell the Store Manager

    • D.

      Do nothing, but make sure you are on time for your next scheduled shift

    • E.

      Send an email to Convergence Marketing

    Correct Answer
    B. Call a Field Supervisor
  • 11. 

    When lifting a heavy object is required you should...

    • A.

      Ask for help if you need it

    • B.

      Bend your knees, keeping your back straight

    • C.

      Bend at your waist and lift quickly

    • D.

      A and B

    • E.

      A and C

    Correct Answer
    D. A and B
  • 12. 

    When the Client approaches you, you should...

    • A.

      Say anything so you can get back to work

    • B.

      Direct the Client to the Team Lead in every instance

    • C.

      Ignore the Client

    • D.

      Take time for "public relations"

    Correct Answer
    B. Direct the Client to the Team Lead in every instance
  • 13. 

    Which of the following are safety precautions?

    • A.

      Clean up spills immediately

    • B.

      Don't stack totes more than five high

    • C.

      Keep your work area free of debris and clutter

    • D.

      Be aware of your surroundings

    • E.

      All of the above

    Correct Answer
    E. All of the above
  • 14. 

    Which of the following are not tolerable?

    • A.

      Harassment of any kind

    • B.

      Foul language

    • C.

      Theft

    • D.

      Use / posession of alcohol and illegal drugs

    • E.

      All of the above

    Correct Answer
    E. All of the above
  • 15. 

    A weapon is allowed if you abide by the following:It will be used only for protection.It must remain concealed at all times.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Weapons of any kind are strictly forbidden.

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  • 16. 

    You must sign in before you begin working.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 17. 

    You must report your time...

    • A.

      Daily

    • B.

      Weekly

    • C.

      The last day of the project

    • D.

      Someone in the office reports your time

    Correct Answer
    A. Daily
  • 18. 

    Which of the following are considered merchandising responsibilities?

    • A.

      Cleaning, dusting, sweeping

    • B.

      Setting planograms, installing fixtures, installing signage

    • C.

      Building / tearing down displays

    • D.

      Reporting accurate information

    • E.

      All of the above

    Correct Answer
    E. All of the above
  • 19. 

    What is a gondola? (100 characters maximum)

  • 20. 

    Where is a base deck located?

    • A.

      At the base of a wing panel

    • B.

      At the base of a promo table

    • C.

      At the base of a gondola section

    • D.

      At the base of an end stand / end cap fixture

    • E.

      C and D

    Correct Answer
    E. C and D
  • 21. 

    Please choose the best answer.A peg stopper is...

    • A.

      A device that holds the product on the peg.

    • B.

      A device that holds the peg onto the gondola.

    • C.

      Another term for security peg.

    • D.

      A device used to keep products at the front of a peg.

    • E.

      None of the above

    Correct Answer
    D. A device used to keep products at the front of a peg.
  • 22. 

    Dress code includes the following...

    • A.

      Black pants, any polo shirt, comfortable shoes

    • B.

      Khaki pants, any shirt, tennis shoes, sunglasses if desired

    • C.

      Black jeans, solid dark-colored polo shirt, any shoes

    • D.

      Black pants (no denim!), a solid dark-colored polo shirt, close-toed shoes

    • E.

      There is no dress code

    Correct Answer
    D. Black pants (no denim!), a solid dark-colored polo shirt, close-toed shoes
  • 23. 

    If the Client asks you to complete a task, you should...

    • A.

      Do it without hesitation

    • B.

      Ask "Why?"

    • C.

      Suggest "Let's get with the Team Lead so we are all on the same page."

    • D.

      Ignore the Client

    Correct Answer
    C. Suggest "Let's get with the Team Lead so we are all on the same page."
  • 24. 

    You can use totes when backfilling because you can move alot of products at once

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 25. 

    Boxes must be labeled either Overstock or NOP

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 26. 

    NOP means...

    • A.

      Not Overstock Product

    • B.

      Not On Planogram

    • C.

      Not On Placement

    • D.

      None of the above

    Correct Answer
    B. Not On Planogram
  • 27. 

    All mylar holders are replaced.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 28. 

    Missing mylars are...

    • A.

      Circled on the planogram before taking it back to the Team Lead

    • B.

      Highlighted on the planogram before handing it back to the Team Lead

    • C.

      Hand written on the back of the planogram before handing back to the Team Lead

    • D.

      Not noted on the planogram before handing it back to the Team Lead

    Correct Answer
    A. Circled on the planogram before taking it back to the Team Lead
  • 29. 

    Missing fixtures/expense items are...

    • A.

      Circled on the planogram before handing it back to the Team Lead

    • B.

      Highlighted on the planogram before handing it back to the Team Lead

    • C.

      Hand written on the back of the planogram before handing it to the Team Lead

    • D.

      Not noted on the planogram before handing it back to the Team Lead

    Correct Answer
    A. Circled on the planogram before handing it back to the Team Lead
    Explanation
    Expense items are already highlighted on each planogram.

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  • 30. 

    A planogram is given back to the Team Lead...

    • A.

      At the end of your shift

    • B.

      After the planogram has been "signed off" by the Shift Manager

    • C.

      After the planogram is complete and you are ready for a new task

    • D.

      All of the above

    • E.

      A and C

    Correct Answer
    E. A and C
  • 31. 

    A planogram is complete when...

    • A.

      All shelves are clean, at the correct height and mylared, with missing mylars noted on the planogram

    • B.

      All pegs are spaced correctly and mylared, with missing mylars circled on the planogram

    • C.

      All expense items are correctly placed, with missing items circled on the planogram

    • D.

      All NOP and Overstock have been taken to the designated area and work area is clean

    • E.

      All of the above

    Correct Answer
    E. All of the above
  • 32. 

    _____... is your Direct Supervisor.

    • A.

      The Store Manager

    • B.

      The WSM

    • C.

      The Team Lead

    • D.

      The Customer

    • E.

      None of the above

    Correct Answer
    C. The Team Lead

Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 18, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 06, 2009
    Quiz Created by
    Con1
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