Do You Have What IT Takes To Become A Cop?

Decision Making, Risk Assessment, and Post Implementation

Decision Making, Outsourcing Implementation and Post Implementation

Decision Making, Outsourcing Implementation and Vendor Coordination

None of the above

Identify activities on a continuous basis that contribute to a unique competitive advantage for the organization.

Once the activities in (a) above are identified, compete these activities against the marketplace of service providers to make the optimum choice for the organization.

Identify basic activities on a continuous basis that do not contribute to a unique competitive advantage for the organization and solicit proposals for these activities from outsourcing service providers to make the optimum choice for the organization.

None of the above.

Size of the opportunity, risk, and the marketplace of suppliers

Potential benefits and the ease of execution

All of the above

None of the above

Risk identification, risk quantification and risk mitigation

Risk identification, risk mitigation, risk quantification and risk management plans

Risk identification, risk quantification, risk mitigation and risk management plans

Risk identification, risk mitigation, risk management plans and risk management plans

Develop and oversee the transition plan to the outsourced environment.

Develop and coordinate an end-to-end process for managing the impact of outsourcing on the organization’s personnel.

Direct and motivate project teams at each stage of the outsourcing process.

Develop and coordinate the communications of an organizational agenda for change that demonstrates how customers, employees and shareholders will be impacted and benefited.

Define the most appropriate structure for an outsourcing contract.

Ensure that all applicable legal considerations for the home country jurisdiction are reflected in the contract.

Ensure that each section of the contract addresses the critical management and business considerations of the relationship.

Negotiate an outsourcing agreement that takes into consideration the interests of all parties.

Conduct a series of process modeling workshops.

Use subject-matter experts.

Use consistent terminology and documentation.

All the above.

Create the right environment and culture.

Develop program/project plans.

Ensure an adequate governance and control process, excellent communications and institutionalize the entire program/project management processes.

All of the above.

Off-budget costs, such as training

Support services such as management, human resources, etc.

Assumptions such as future volumes, etc.

All the above

Describes the plan and actions for converting the customer’s current operation to the provider’s operation.

Identifies what equipment and facilities are being transferred from customer to provider.

Identifies the people that are being transferred.

Identifies lease transfer charges and whose responsibility they are.