Oa-hipp Enrollment Worker Training
Questions and Answers
- 1.
Now that you have read the "Agreement by Employee/Contractor to Comply with Confidentiality Requirements" form, please type your name and the date below. By inputting your name you are signing this Agreement electronically. You agree that your electronic signature is the legal equivalent of your manual signature on this Agreement. By signing the form electronically you have acknowledge that you have read, understand, and agree to comply with the terms and conditions stated on the Agreement.
- 2.
Please read the following document below before clicking "Next".
- 3.
Please enjoy the show!
- 4.
Clients can remain enrolled in OA-HIPP for:
- A.
12 months
- B.
18 months
- C.
36 months
- D.
As long as they are eligible and need the service.
Correct Answer
D. As long as they are eligible and need the service.Explanation
Clients can remain enrolled in OA-HIPP for as long as they are eligible and need the service. This means that there is no specific time limit for their enrollment, and they can continue to receive the benefits for as long as they meet the eligibility criteria and require the assistance provided by OA-HIPP. The duration of their enrollment is not limited to 12, 18, or 36 months, but rather depends on their ongoing eligibility and need for the service.Rate this question:
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- 5.
OA-HIPP clients do not have to be enrolled in ADAP to receive services.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because OA-HIPP clients do not have to be enrolled in ADAP to receive services.Rate this question:
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- 6.
Clients should expect to pay their monthly premiums until they are notified that their application has been approved and payment has been sent.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Clients should expect to pay their monthly premiums until they are notified that their application has been approved and payment has been sent. This means that clients are responsible for making their premium payments until they receive confirmation that their application has been approved and the payment has been processed. Once they receive this notification, they can stop making further payments. Therefore, the statement is true.Rate this question:
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- 7.
The monthly premium threshold is:
- A.
$1500
- B.
$1950
- C.
$1938
- D.
$2050
Correct Answer
C. $1938Explanation
The correct answer is $1938. This is the monthly premium threshold, meaning that any premium amount below this threshold would be considered affordable for individuals or families. It indicates the maximum amount that can be paid for health insurance premiums while still being eligible for certain benefits or subsidies.Rate this question:
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- 8.
The same forms are required during Re-enrollment and Recertification.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
During re-enrollment, the same forms are not required as during recertification. Re-enrollment typically involves updating existing information and confirming eligibility for continued enrollment, while recertification involves a more comprehensive review of eligibility and may require additional documentation. Therefore, the correct answer is False.Rate this question:
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- 9.
OA will send payment directly to clients.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement "OA will send payment directly to clients" is false. The correct answer is false because OA, which is not defined in the question, does not send payments directly to clients.Rate this question:
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- 10.
Checks will be sent within _____ weeks of receipt of approved application.
- A.
One
- B.
Two
- C.
Three
- D.
Four
Correct Answer
D. FourExplanation
The checks will be sent within four weeks of receipt of the approved application.Rate this question:
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- 11.
Emails that contain protected health information should be sent via secure or encrypted email and not contain client information in the subject line.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Emails that contain protected health information (PHI) should be sent via secure or encrypted email to ensure the confidentiality and privacy of the client's information. Additionally, including client information in the subject line of an email can pose a security risk, as it may be visible to unauthorized individuals. Therefore, it is important to follow best practices and avoid including client information in the subject line of emails containing PHI.Rate this question:
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- 12.
Enrollment workers are not responsible for helping a client enroll and remain enrolled in OA-HIPP.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Enrollment workers are responsible for helping a client enroll and remain enrolled in OA-HIPP. This means that they have the duty to assist clients throughout the enrollment process and ensure that they continue to receive the benefits of OA-HIPP.Rate this question:
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- 13.
If an application was received and approved in September, the intial payment would be?
- A.
September-October
- B.
September-November
- C.
September-December
- D.
October-December
Correct Answer
B. September-NovemberExplanation
The initial payment would be made in September-November because if the application was received and approved in September, it implies that the payment process would start in September. The payment process usually takes a few months to complete, so it would extend into November. Therefore, the initial payment would be made within the September-November timeframe.Rate this question:
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- 14.
When a client receives a refund for premiums that were paid by OA, the client should immediately return the money to OA.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
When a client receives a refund for premiums that were paid by OA (presumably an insurance company or organization), it is expected that the client should immediately return the money to OA. This implies that the refund was not meant for the client to keep, but rather it was an error or an overpayment that needs to be rectified. By returning the money promptly, the client ensures that the funds are correctly accounted for and that there are no discrepancies in the financial records.Rate this question:
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- 15.
OA will continue making retroactive payments.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement "OA will continue making retroactive payments" is false. This means that OA will not continue making retroactive payments.Rate this question:
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- 16.
Refunds are only accepted in ______________ or ______________ that is made payable to CDPH.
- A.
Personal check, Endorse check
- B.
Personal check, Cashier check
- C.
Cashier check, Money Order
- D.
Personal check, Money Order
Correct Answer
C. Cashier check, Money OrderExplanation
Refunds are only accepted in the form of a cashier check or a money order that is made payable to CDPH. This means that if someone wants to receive a refund, they must provide either a cashier check or a money order as payment. Personal checks and endorsed checks are not accepted for refunds.Rate this question:
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- 17.
If OA is notified of an increase in a client's premium after the quarterly payment is processed, the client will be responsible for paying the balance owed and OA will add the same amount the client paid to the next quarterly payment.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
If the client's premium increases after the quarterly payment is processed, the client will be responsible for paying the remaining balance. In addition, OA will add the same amount that the client paid to the next quarterly payment. This means that the client will have to pay the increased premium amount in the next quarter, along with the remaining balance from the previous quarter. Therefore, the statement is true.Rate this question:
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- 18.
"Signature on file" is accepted
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
"Signature on file" is not accepted. This means that having a signature on file is not considered as a valid form of authorization or consent. Instead, a physical or electronic signature is typically required for verification purposes. Therefore, the correct answer is false.Rate this question:
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- 19.
Which document is not required during initial enrollment or re-enrollment?
- A.
OA-HIPP Application
- B.
IAS Consent Form
- C.
Payee Data Record
- D.
ARIES OA-HIPP/OA-PCIP Client Consent Form
- E.
Most Recent Billing Statement
Correct Answer
C. Payee Data RecordExplanation
The Payee Data Record is not required during initial enrollment or re-enrollment. This document is typically used to gather information about the payee, such as their name, address, and banking details. However, during the enrollment or re-enrollment process, the focus is usually on gathering information about the individual enrolling or re-enrolling, rather than the payee. Therefore, the Payee Data Record is not necessary for this particular stage.Rate this question:
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- 20.
Staff begin processing quarterly payments ______ days prior to the last day a client is paid through.
- A.
15
- B.
25
- C.
30
- D.
45
Correct Answer
D. 45Explanation
Staff begin processing quarterly payments 45 days prior to the last day a client is paid through. This means that the staff starts working on the payments 45 days before the client's current payment period ends. This allows them enough time to calculate the payments, gather the necessary information, and ensure that the clients receive their payments on time without any delays.Rate this question:
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Current Version
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Mar 22, 2023Quiz Edited by
ProProfs Editorial Team -
Aug 02, 2013Quiz Created by
Oahipp
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