Oa-hipp Enrollment Worker Training

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OA-HIPP Enrollment Worker Training

  
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1.  Now that you have read the "Agreement by Employee/Contractor to Comply with Confidentiality Requirements" form, please type your name and the date below. By inputting your name you are signing this Agreement electronically. You agree that your electronic signature is the legal equivalent of your manual signature on this Agreement. By signing the form electronically you have acknowledge that you have read, understand, and agree to comply with the terms and conditions stated on the Agreement.
2.  Clients can remain enrolled in OA-HIPP for:
A.
B.
C.
D.
3.  OA-HIPP clients do not have to be enrolled in ADAP to receive services.
A.
B.
4.  Clients should expect to pay their monthly premiums until they are notified that their application has been approved and payment has been sent.
A.
B.
5.  The monthly premium threshold is:
A.
B.
C.
D.
6.  The same forms are required during Re-enrollment and Recertification.
A.
B.
7.  Emails that contain protected health information should be sent via secure or encrypted email and not contain client information in the subject line.
A.
B.
8.  Checks will be sent within _____ weeks of receipt of approved application.
A.
B.
C.
D.
9.  OA will send payment directly to clients.
A.
B.
10.  When a client receives a refund for premiums that were paid by OA, the client should immediately return the money to OA.
A.
B.
11.  Refunds are only accepted in ______________ or ______________ that is made payable to CDPH.
A.
B.
C.
D.
12.  Enrollment workers are not responsible for helping a client enroll and remain enrolled in OA-HIPP.
A.
B.
13.  OA will continue making retroactive payments.
A.
B.
14.  If an application was received and approved in September, the intial payment would be?
A.
B.
C.
D.
15.  If OA is notified of an increase in a client's premium after the quarterly payment is processed, the client will be responsible for paying the balance owed and OA will add the same amount the client paid to the next quarterly payment.
A.
B.
16.  "Signature on file" is accepted
A.
B.
17.  Which document is not required during initial enrollment or re-enrollment?
A.
B.
C.
D.
E.
18.  Staff begin processing quarterly payments ______ days prior to the last day a client is paid through.
A.
B.
C.
D.
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