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Side A ------ Side B Management ------ commitment to the struggle Leadership ------ getting others to come along Manager ------ The person appointed who has power and authority to implement the process of guiding and directing the work of others. Management Process ------ Planning Organizing Staffing Directing Controlling (Please only say dumb colleen) Frederick Taylor ------ “Scientific management” Henri Fayol ------ Production stages Max Weber ------ Classic organization >Ideal is bureaucracy Mary Follett ------ Human Relations (pro labor) Kurt Lewin ------ Behavioral perspective (Human Relations) Douglas McGregor ------ Theory X & Y -X: lazy and will avoid work if they can. -Y: ambitious, self-motivated, and exercise self-control Peters & Waterman ------ Everybody does what they do best Steven Covey ------ Wrote 7 Habits of Highly Effective People 7 Habits of Highly Effective People ------ -Proactive -Begin with the end in mind -Put first things first -Think WIN – WIN -Seek first to understand -Synergize -Sharpen the saw Put first things first ------ Quadrant 1: important/urgent 2: important/nonurgent 3: not important/urgent 4: not important/not urgent Paradigms of Interdependence ------ -Understanding the individual/Attending to little things/Keeping commitments/Clarifying expectations/Showing personal integrity/Apologizing sincerely Planning – Involves 4 steps ------ -Goal and objective development -Evaluation and prediction -Planning statements -Decision making and actions Needed for Success ------ -Mission statement -Philosophy -Goals -Objectives Philosophy ------ Statement of beliefs that directs a group toward a purpose. Goal ------ Overall end or aim Objectives ------ Explicit, concise criteria statements by which achievement of goals can be determined. Written in terms of results What is needed to plan? ------ Collection, organization, analysis of all kinds of data SWOT Analysis ------ -Strengths -Weaknesses -Opportunities -Threats Functional Nursing ------ Divide the work by function such as "medication nurse" or "treatment nurse" Team Nursing ------ The key concept is a group that work’s together toward common goal, providing qualitative comprehensive nursing care Primary Nursing ------ Continuity of care by having one nurse provide complete care for a small group of inpatients within a nursing unit of a hospital. Staffing ------ -Recruitment – interviewing & selection -Orientation -Placement -Staff development -Scheduling -Retention Controlling ------ Monitoring or evaluation performance and comparing results of evaluation with standards. Taking action when performance deviates. Managed Care ------ Benefits are monitored for utilization of services, costs of services, and performance. Results-limitations of benefit coverage/access to care Time management ------ -Time is NOT managed. Time IS used Personal Organization ------ -Need clear priorities that are based on well defined goals and objectives -Setting priorities TRAF Technique ------ -Toss -Refer -Act -File Traditional leadership style ------ Autocratic Democratic Laissez-Faire Contemporary leadership style ------ Transactional Transformational Quantum Autocratic Leadership ------ Strong control over work group; motivation by coercion; direction by command; downward communication Democratic Leadership ------ Less control Motivates with economic and ego awards Laissez-Faire Leadership ------ Permissive; little control Support on request Transactional Leadership ------ Leader = Manager Transformational Leadership ------ Leader = visionary Types of Planning ------ -Reactive -Inactivism -Preactivism -Proactive Planning Hierarchy ------ Vision Mission Philosophy Goals Objectives Policies Procedures Rules Proactive Planning ------ -Specific activities that lead to objectives being met…goal directed & purposeful! -Future oriented Strategic planning ------ -Long term – Multi department – Board of Directors Project planning ------ -Short term – Multi or single department Organizational Strategic Planning ------ -Clearly defined purpose -Establish realistic goals, objectives that are aligned with the mission Marketing-- 4 p's ------ -Production -Promotion -Price -Place Business Planning ------ -Executive summary -Customers -Competition -Suppliers -Marketing -Key staff -Operation process -Financial resources 3 types of organizational structures ------ Acute Care/In-patient Specialty hospitals Ambulatory care centers Long term care centers Home care Public Health 3 forces driving re-engineering of organizational structure and function ------ Mechanisms for work Decision-Making Communication ------
Side A ------ Side B Management ------ commitment to the struggle Leadership ------ getting others to come along Manager ------ The person appointed who has power and authority to implement the process of guiding and directing the work of others. Management Process ------ Planning Organizing Staffing Directing Controlling (Please only say dumb colleen) Frederick Taylor ------ “Scientific management” Henri Fayol ------ Production stages Max Weber ------ Classic organization >Ideal is bureaucracy Mary Follett ------ Human Relations (pro labor) Kurt Lewin ------ Behavioral perspective (Human Relations) Douglas McGregor ------ Theory X & Y -X: lazy and will avoid work if they can. -Y: ambitious, self-motivated, and exercise self-control Peters & Waterman ------ Everybody does what they do best Steven Covey ------ Wrote 7 Habits of Highly Effective People 7 Habits of Highly Effective People ------ -Proactive -Begin with the end in mind -Put first things first -Think WIN – WIN -Seek first to understand -Synergize -Sharpen the saw Put first things first ------ Quadrant 1: important/urgent 2: important/nonurgent 3: not important/urgent 4: not important/not urgent Paradigms of Interdependence ------ -Understanding the individual/Attending to little things/Keeping commitments/Clarifying expectations/Showing personal integrity/Apologizing sincerely Planning – Involves 4 steps ------ -Goal and objective development -Evaluation and prediction -Planning statements -Decision making and actions Needed for Success ------ -Mission statement -Philosophy -Goals -Objectives Philosophy ------ Statement of beliefs that directs a group toward a purpose. Goal ------ Overall end or aim Objectives ------ Explicit, concise criteria statements by which achievement of goals can be determined. Written in terms of results What is needed to plan? ------ Collection, organization, analysis of all kinds of data SWOT Analysis ------ -Strengths -Weaknesses -Opportunities -Threats Functional Nursing ------ Divide the work by function such as "medication nurse" or "treatment nurse" Team Nursing ------ The key concept is a group that work’s together toward common goal, providing qualitative comprehensive nursing care Primary Nursing ------ Continuity of care by having one nurse provide complete care for a small group of inpatients within a nursing unit of a hospital. Staffing ------ -Recruitment – interviewing & selection -Orientation -Placement -Staff development -Scheduling -Retention Controlling ------ Monitoring or evaluation performance and comparing results of evaluation with standards. Taking action when performance deviates. Managed Care ------ Benefits are monitored for utilization of services, costs of services, and performance. Results-limitations of benefit coverage/access to care Time management ------ -Time is NOT managed. Time IS used Personal Organization ------ -Need clear priorities that are based on well defined goals and objectives -Setting priorities TRAF Technique ------ -Toss -Refer -Act -File Traditional leadership style ------ Autocratic Democratic Laissez-Faire Contemporary leadership style ------ Transactional Transformational Quantum Autocratic Leadership ------ Strong control over work group; motivation by coercion; direction by command; downward communication Democratic Leadership ------ Less control Motivates with economic and ego awards Laissez-Faire Leadership ------ Permissive; little control Support on request Transactional Leadership ------ Leader = Manager Transformational Leadership ------ Leader = visionary Types of Planning ------ -Reactive -Inactivism -Preactivism -Proactive Planning Hierarchy ------ Vision Mission Philosophy Goals Objectives Policies Procedures Rules Proactive Planning ------ -Specific activities that lead to objectives being met…goal directed & purposeful! -Future oriented Strategic planning ------ -Long term – Multi department – Board of Directors Project planning ------ -Short term – Multi or single department Organizational Strategic Planning ------ -Clearly defined purpose -Establish realistic goals, objectives that are aligned with the mission Marketing-- 4 p's ------ -Production -Promotion -Price -Place Business Planning ------ -Executive summary -Customers -Competition -Suppliers -Marketing -Key staff -Operation process -Financial resources 3 types of organizational structures ------ Acute Care/In-patient Specialty hospitals Ambulatory care centers Long term care centers Home care Public Health 3 forces driving re-engineering of organizational structure and function ------ Mechanisms for work Decision-Making Communication ------
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