- Reduce customer tickets with online FAQ
- Retain & transfer employee knowledge
- Centralize documents & FAQ
- Public or Private & Branded
Health Licensing Coordinator Nebraska Department of Human And Health Services
Director of Technology, Touro College
Knowledge Management Software for:
Create a knowledge base to retain, grow and maximize the use of employee knowledge & experience to better train sales, customer service & support, new hires etc.
FAQ Software & Help desk
Improve customer service and reduce tickets by helping customers find instant answers on your website with an integrated online knowledge base that runs in your website.
Seamless upload of documents to a centralized location with compatibility across multiple devices for anytime, anywhere access to enhance team collaboration & coordination.
How It Works:
Create Online Knowledge Base
- Create online FAQ & knowledge base
- Write articles or upload existing files, documents, videos etc
- Brand with your logo and colors
- Supports 90 languages
Analytics & Easy Maintenance
- Analytics to improve knowledge transfer
- Improve & Update articles anytime
- Create folders to centralize new documents
- Seamlessly import & export multiple files
Free Knowledge Base Software
Free and Simple
For all skill levels. No HTML experience or software download required.
Reduce Customer Tickets
Help customers find instant answers in a highly searchable & organized helpdesk.
A highly searchable knowledge base for all uploads including PDFs, PPTs, videos, documents etc.
Customize for your brand
Host your knowledge base on ProProfs or customize the design to embed on your website.
Keep your knowledge base safe & secure with password setting, privacy controls and more.
Anytime, Anywhere Access
Find latest version of any document or file. Accessible via laptop, mobile or phone.
Retain Employee Knowledge
Share and retain knowledge among peers through a collaborative & coordinated knowledge base.
Encourage Knowledge Reuse & Transfer through a centrally managed knowledge base.
Knowledge Base Reports
Access reports to monitor your knowledge base & gather superior business intelligence.