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The Listening Process Flashcards
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Side A ------ Side B What are the five elements of the listening process? ------ hearing, attending, understanding, responding and remembering What is hearing? ------ physiological dimension of listening, occuring when sound waves strike the ear at a certain frequency and loudness What is attending? ------ psychological process that is part of the process of selection What determines what is attended to? ------ needs, wants, desires and interests Attending in beneficial to whom? ------ the message sender What is understanding? ------ the process that occurs when we make sense of a message True or False: It is possible to hear and attend to a message without understanding it at all. ------ True. What is responding? ------ responding to a message consists of giving observable feedback to the speaker What is the major difference between effective and ineffective listening? ------ the kind of feedback offered What is remembering? ------ the ability to recall information What is the residual message? ------ what we remember, a small percentage of what is actually heard
Side A ------ Side B What are the five elements of the listening process? ------ hearing, attending, understanding, responding and remembering What is hearing? ------ physiological dimension of listening, occuring when sound waves strike the ear at a certain frequency and loudness What is attending? ------ psychological process that is part of the process of selection What determines what is attended to? ------ needs, wants, desires and interests Attending in beneficial to whom? ------ the message sender What is understanding? ------ the process that occurs when we make sense of a message True or False: It is possible to hear and attend to a message without understanding it at all. ------ True. What is responding? ------ responding to a message consists of giving observable feedback to the speaker What is the major difference between effective and ineffective listening? ------ the kind of feedback offered What is remembering? ------ the ability to recall information What is the residual message? ------ what we remember, a small percentage of what is actually heard
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