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Chapter 13 Advertising, Sales Promotions, PR
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Side A ------ Side B sales promotion ------ programs designed to build interest in or encourage product purchase during a specified period à focus on short term obj trade promotion ------ focus on members of the trade (distribution channel members such as retail salespeople or wholesale distributors) with whom a firm must work to sell its products merchandising allowance ------ reimburse retailer for in store support of the product case allowance ------ discount to the retailer/wholesaler based on volume ordered co-op advertising ------ sales promotion where the manufacturer and retailer share the cost trade shows ------ events at which many co set up elaborate exhibits to show their products, give away samples, distribute product literature, troll for new business contacts promotional products ------ freebies to build awareness for organization or specific brands point of purchase ------ in store displays and signs; keeps brand name in front of the consumer, reinforces mass media advertising, stimulates impulse purchasing push money ------ a bonus paid by manufacturer to a salesperson, customer, or distributor for selling its product rebates ------ allow consumer to recover part of the purchase price via mail-ins to the manufacturer frequency programs ------ offer a consumer a discount for a free product for multiple purchases over time premiums ------ items you get for free when you buy a product (prize in bottom of cereal product sampling ------ distributing free trial size versions of a product to consumers PR ------ communication function that seeks to build good relationships with an organization’s publics (consumers, stockholders, legislators publicity ------ unpaid communication about an organization that appears in the mass media pr campaign ------ coordinated effort to communicate with one or more of firm’s publics press release ------ info an organization distributes to media (hoping that it is published for free lobbying ------ talking with and providing information to gov’t officials in order to influence activities related to an organization sponsorships ------ companies provide financial support to help fund an event in return for publicized recognition of the company’s contribution product/brand placement ------ companies pay to have their products embedded in movies, TV shows, and other entertainment vehicles advertising ------ non personal communication an identified sponsor pays for that uses mass media to persuade or inform an audience product advertising ------ focuses on a specific good or service advocacy advertising ------ type of public service advertising an organization provides that seeks to influence public opinion on an issue because it has some stake in the outcome public service advertisements ------ advertising run by the media without charge for not for profit organizations or to champion a particular cause advertising campaign ------ coordinated, comprehensive plan that carries out promotion objectives and results in a series of advertisements placed in media over a period of time limited service agency ------ provides one or more specialized services (such as media buying or creative development) full service agency ------ provides most or all of the services needed to mount a campaign, including research, creation of ad copy and art, media selection, production of final msgs corrective advertising ------ clarifies or qualifies previous deceptive advertising claims puffery ------ claims made in advertising of product superiority that can’t be proven true/untrue creative strategy ------ process that turns a concept into an advertisement advertising appeal ------ central idea of the ad unique selling proposition ------ a single, clear reason why one product is better to solve a problem; focuses on a need and points out how the product satisfies it pretesting ------ a research method that seeks to minimize mistakes by getting consumer reactions to ad messages before they appear in the media media planning ------ process of developing media objectives, strategies, tactics for use in an advertising campaign à match target market profile with specific media vehicles aperture ------ - the best place and time to reach a person in the target market group banners ------ internet advertising in rectangular graphics at top or bottom of web pages buttons ------ small banner type advertisements that can be placed anywhere on a web page permission marketing ------ email advertising in which consumers can accept/refuse email out of home media ------ a communication medium that reaches people in public places place based media ------ advertising media that transmit messages in public places (doctors’ offices, airports) where certain types of people congregate branded entertainment ------ marketers integrate products into entertainment venue advergaming ------ brand placements in video games media schedule ------ specifies the exact media to use and when to use it advertising exposure ------ the degree to which the target market will see an advertising message placed in a specific vehicle impressions ------ the number of people who will be exposed to a message placed in one or more media vehicles reach ------ the percentage of the target market that will be exposed to the media vehicle frequency ------ avg number of times a person in the target group will be exposed to the msg gross rating points GRP ------ comparing the effectiveness of dif media vehicles: avg reach x frequency cost per thousand CPM ------ compare relative cost effectiveness of dif media vehicles that have dif exposure rates; cost to deliver a message to 1,000 people or homes posttesting ------ research conducted on consumers’ responses to actual advertising messages they have seen or heard unaided recall ------ questions recognition of seeing an ad during a specified period without giving the person the name of the brand aided recall ------ uses clues to prompt answers from people about advertisements they might have seen attitudinal measures ------ probes a consumer’s beliefs or feelings about a product before and after being exposed to messages about it institutional advertising ------ promotes activities, personality, POV of an organization or CO continuous schedule ------ maintains a steady stream of advertising throughout the year pulsing schedule ------ varies the amt of advertising throughout the year based on when the product is likely to be in demand fighting ------ extreme form of pulsing; advertising appears in short, intense bursts alternating with periods of little to no activity
Side A ------ Side B sales promotion ------ programs designed to build interest in or encourage product purchase during a specified period à focus on short term obj trade promotion ------ focus on members of the trade (distribution channel members such as retail salespeople or wholesale distributors) with whom a firm must work to sell its products merchandising allowance ------ reimburse retailer for in store support of the product case allowance ------ discount to the retailer/wholesaler based on volume ordered co-op advertising ------ sales promotion where the manufacturer and retailer share the cost trade shows ------ events at which many co set up elaborate exhibits to show their products, give away samples, distribute product literature, troll for new business contacts promotional products ------ freebies to build awareness for organization or specific brands point of purchase ------ in store displays and signs; keeps brand name in front of the consumer, reinforces mass media advertising, stimulates impulse purchasing push money ------ a bonus paid by manufacturer to a salesperson, customer, or distributor for selling its product rebates ------ allow consumer to recover part of the purchase price via mail-ins to the manufacturer frequency programs ------ offer a consumer a discount for a free product for multiple purchases over time premiums ------ items you get for free when you buy a product (prize in bottom of cereal product sampling ------ distributing free trial size versions of a product to consumers PR ------ communication function that seeks to build good relationships with an organization’s publics (consumers, stockholders, legislators publicity ------ unpaid communication about an organization that appears in the mass media pr campaign ------ coordinated effort to communicate with one or more of firm’s publics press release ------ info an organization distributes to media (hoping that it is published for free lobbying ------ talking with and providing information to gov’t officials in order to influence activities related to an organization sponsorships ------ companies provide financial support to help fund an event in return for publicized recognition of the company’s contribution product/brand placement ------ companies pay to have their products embedded in movies, TV shows, and other entertainment vehicles advertising ------ non personal communication an identified sponsor pays for that uses mass media to persuade or inform an audience product advertising ------ focuses on a specific good or service advocacy advertising ------ type of public service advertising an organization provides that seeks to influence public opinion on an issue because it has some stake in the outcome public service advertisements ------ advertising run by the media without charge for not for profit organizations or to champion a particular cause advertising campaign ------ coordinated, comprehensive plan that carries out promotion objectives and results in a series of advertisements placed in media over a period of time limited service agency ------ provides one or more specialized services (such as media buying or creative development) full service agency ------ provides most or all of the services needed to mount a campaign, including research, creation of ad copy and art, media selection, production of final msgs corrective advertising ------ clarifies or qualifies previous deceptive advertising claims puffery ------ claims made in advertising of product superiority that can’t be proven true/untrue creative strategy ------ process that turns a concept into an advertisement advertising appeal ------ central idea of the ad unique selling proposition ------ a single, clear reason why one product is better to solve a problem; focuses on a need and points out how the product satisfies it pretesting ------ a research method that seeks to minimize mistakes by getting consumer reactions to ad messages before they appear in the media media planning ------ process of developing media objectives, strategies, tactics for use in an advertising campaign à match target market profile with specific media vehicles aperture ------ - the best place and time to reach a person in the target market group banners ------ internet advertising in rectangular graphics at top or bottom of web pages buttons ------ small banner type advertisements that can be placed anywhere on a web page permission marketing ------ email advertising in which consumers can accept/refuse email out of home media ------ a communication medium that reaches people in public places place based media ------ advertising media that transmit messages in public places (doctors’ offices, airports) where certain types of people congregate branded entertainment ------ marketers integrate products into entertainment venue advergaming ------ brand placements in video games media schedule ------ specifies the exact media to use and when to use it advertising exposure ------ the degree to which the target market will see an advertising message placed in a specific vehicle impressions ------ the number of people who will be exposed to a message placed in one or more media vehicles reach ------ the percentage of the target market that will be exposed to the media vehicle frequency ------ avg number of times a person in the target group will be exposed to the msg gross rating points GRP ------ comparing the effectiveness of dif media vehicles: avg reach x frequency cost per thousand CPM ------ compare relative cost effectiveness of dif media vehicles that have dif exposure rates; cost to deliver a message to 1,000 people or homes posttesting ------ research conducted on consumers’ responses to actual advertising messages they have seen or heard unaided recall ------ questions recognition of seeing an ad during a specified period without giving the person the name of the brand aided recall ------ uses clues to prompt answers from people about advertisements they might have seen attitudinal measures ------ probes a consumer’s beliefs or feelings about a product before and after being exposed to messages about it institutional advertising ------ promotes activities, personality, POV of an organization or CO continuous schedule ------ maintains a steady stream of advertising throughout the year pulsing schedule ------ varies the amt of advertising throughout the year based on when the product is likely to be in demand fighting ------ extreme form of pulsing; advertising appears in short, intense bursts alternating with periods of little to no activity
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