Consumer Behavior- CH. 10

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Choice Tactics for low decision making: -performance-related
-brand loyalty
-habit
-price-related tactics
-normative influences
-affect-related tactics
-variety seeking
performance related -buy the one that works the best
-buy the cookies that taste the best
buying the same brand repeatedly because of strong preference ( based on performance related) brand loyalty
buying two or more brands repeatedly multi-brand loyal
little or no information seeking and little or no evaluation of alternatives ( does not require a strong preference) simply repetitive behavior habit
price-related tactics -buy the cheapest
-buy the brand on sale
-use a coupon
how other people influence out behavior through social pressure normative influences
others try to manipulate us direct influence
- buy the brand the kids ask for
watch what others do to guide our behavior vicarious observation
-buy the brand of laundry detergent my mom used
when we are concerned about the opinions of others indirect influence
-buy the brand that my friends are buying so ill fit in
how do you feel about it heuristic-choose the option that evokes positive feelings affect related tactic
try something different variety seeking
when you dont want the same thing- you want variety satiation
individual variety stimulation
packing too much for a weekend trip preference uncertainity
reasons for too much variety: -risk aversion
-time compression
-social influences