Knowledge Base Suggestions

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Which is the essential way to access Exchange file on Outlook PST file?

Right now you would like to do Exchange server recovery and to access recovered Exchange EDB file on Outlook PST file right? Well, do you ever want to do it with complex steps? No, isn’t it. In fact most of the people try to do with easiest way thereby they can save their time. To do Exchange recovery some manual methods are available at free of cost but the drawback with those are complex commands, lengthy procedures etc.. So here I’ll recommend you to use EdbMails Exchange recovery tool. It is the easiest way to access your corrupted Exchange EDB files on Outlook PST. It has proven for the perfect Exchange recovery. The application is cost effective . EdbMails is designed with such a simple user interface so if you are not technically minded don’t worry you can use this application for best result. The application is planned with the deep scanning algorithm, so the software is capable to recover complete Exchange server without affecting the source data. You can seamlessly convert all the mailboxes into individual PST files without any dependency of Exchange server services and active directory and no matter what the file size is. To know more: https://www.edbmails.com

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Status: Coming Soon     Category: Knowledge Base    Join Discussion: 1 comments

Toggle Content - make it easier to edit

It is currently difficult to edit toggle content. It would be nice to have a way to access it in the previews menu like snippets and best practice would be to allow the ability to right-click the code and allow editing of the specific item

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Status: Coming Soon     Category: Knowledge Base    Join Discussion: 1 comments

Search keywords - list of existing search keywords

I would like to have a list of search keywords that are used in my Help Site(s) and I would like that adding search keywords to a particular page (in the page settings) works in the following way: 1. Access page settings 2. Opening the "list of search keywords" (e.g. a drop-down list) 3a. Choose existing keywords by clicking on them 3b. For new keyword: Enter the keyword in a text field Having a list increases the overview about existing search keyword and helps to create a standardized set of search keywords.

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Status: Coming Soon     Category: Knowledge Base    Join Discussion: 1 comments

Make text inside images searchable like OneNote and Evernote

As a user, I want to the KB to OCR the text inside my screenshots so that image metadata can be searchable.

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Status: Coming Soon     Category: Knowledge Base    Join Discussion: 1 comments

Give qnamaker.ai api access

As a Microsoft DevOps User, I want qnamaker.ai to have access to my help site so that i can use the teams bot to get answers quickly from all my sites.

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Status: Coming Soon     Category: Knowledge Base    Join Discussion: 1 comments

Make the "Suggestion app" an option inside the Knowledge Base

As a Knowledge Base User, I want to be able to use the suggestion app that proprofs uses inside my knowledge base so that my support and dev team can track our product enhancement requests without having to use another piece of software like uservoice.com. Extend https://www.proprofs.com/suggestions to http://[mysite].helpdocsonline.com/suggestions

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Status: Coming Soon     Category: Knowledge Base    Join Discussion: 1 comments

User tracking

It would be nice to have a way to have a tool in the knowledge database that allows us to track when users login and what pages they viewed. A report like this would help to determine what user could use more hands on help on specific topic by knowing what topics they tend to research the most. It would also help provide transparency and security by allowing us to track the movement of private sites.

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Status: Coming Soon     Category: Knowledge Base    Join Discussion: 1 comments

Multiple roles

1)It would be great for a user to have different roles according to the site he is registered in. The option to add multiple sites is heavily downsided by not being able to add multiple user roles. I.e USER 1 is an editor on one site and he is a user on another. 2)The knowledge base lacks a user panel in order to view user activity. This should be a grassroot feature. (reports would be handy as well) 3) It would be great to leverage customer support as there are many queries that stay on tail and are not looked after by sales team. 4)Knowledge base is not fully optmized for languages other than english. I´ve submitted a ticket regarding the search option as some documents and titles do not appear in search results for some reason. 5)Mobile friendly site is not happening. It looks awful on mobile. 6)When you upload many users, proprofs sends a notification message for each user so they can verify their user and password. This message cannot be edited prior to sending the mail and since each user recieves a personalized link your are left with not choice but to send the email with the proprofs message and branding. Its very difficult to add users massively when a company doest not handle SSO. This is in fact, one of the worst setbacks in the knowledge base.

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Status: Coming Soon     Category: Knowledge Base    Join Discussion: 1 comments

RSS feeds

It would be a HUGE plus to have the ability to add, edit and use RSS feeds in the knowledgebase. This would be great so that we can have a section in the homepage that displays the most recently added/updated articles and auto updates them as changes are made.

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Status: Coming Soon     Category: Knowledge Base    Join Discussion: 1 comments

Multiple emails for feedback

A nice feature to have would be to be able to assign the feedback emails to go to users (at least one assignee per website) or even to have multiple users get the feedback. Right now only one email gets everything for every site on the account.

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Status: Coming Soon     Category: Knowledge Base    Join Discussion: 2 comments
Total: 15 suggestions

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