Customer Service & Customer Care

Welcome to your online Customer Service & Customer Care training course. All Total Success courses are designed to give you quick tips, techniques and strategies to help you become better at what you do. We've been running leadership courses for over 20 years. We’ve design all of ...

By Warren Wint £40
BASIC PRINCIPLES OF CUSTOMER CARE

Hello to you,  This is the Certification Test on the subject of "Basic Principles Of Customer Care," located at => http://www.loveallpeople.org/basicprinciplesofcustomercare.html.  For best results, please visit this page and study it before you try taking...

Customer Service Attitude Quiz

To deliver great customer service we must be consistent in our attitude to customers. Sometimes it is hard to maintain a positive attitude (especially at the end of a hard day) but our customers expect it of us – all the time. Use the questionnaire below to determine your attitude towards ...

By Warren Wint $5
Customer Service Training Quiz

Spending a fortune on training customer service reps? Use this quiz to find out the outcome of your customer support trainings!