Communication is flowing, and then all of a sudden, a co-worker says something that throws us into a reaction we didn't expect. This can happen at work or in our personal life. So what do we do in those moments, so we can move to a more effective and open dialog?


Learn techniques for self-intervention and analysis to help you communicate powerfully for success. We’ll explore the importance of attitude, resourcefulness, how to manage your mind, and what it means to manage up.
In this on-demand CE course, you will:

  • Assess your current state of affairs
  • Understand the impact of attitude on success
  • Uncover your motives in communication
  • Identify the elements of a powerful conversation
  • Describe and demonstrate what “yes, and…” means
  • Recognize and describe obstacles to achieving your goals
  • Describe the elements that comprise a strong work ethic
  • Understand how to “manage up”



About Stephanie Torres: Stephanie is the Alumni & Community Programs Manager for ACHS where she runs the Alumni Success program. She was previously a trainer for Life Force Educational Corporation, co-leading The Liberty Experience weekend intensive and teaching the Mastery Course in Portland Oregon. She is also a Life Coach and Pastoral Counselor and has coached hundreds of people in moving beyond their personal blocks to achieving success.



Continuing education is vital for all professionals to stay up-to-date with industry advances. In addition, most professional organizations—from the Florida Board of Health to the Oregon Board of Naturopathic Examiners—require continuing education (CE) hours to ensure regulatory compliance, educational rigor, and the highest standards of practice. 
ACHS offers a wide range of online CE opportunities in integrative medicine and holistic health to help meet your CE requirements and thirst for learning! For a list of current continuing education provider approvals, click here. 
As an accredited college, many organizations accept ACHS CEs. Please check whether specific approval is required with your professional body. If you are interested in having your professional organization approve ACHS CEs, please contact ACHS CSO Erika Yigzaw at [email protected]



• Register and pay the $25 CE processing fee. 
• Watch the video (approximately 60 minutes). 
• Take the short CE multiple choice question assessment and successfully achieve a score of 80% or higher (you'll have two attempts). This demonstrates you have mastered the course learning outcomes above. 
• Your CE certificate of completion is emailed as soon as you successfully complete the assessment.

To get started, click the blue "Start" button up top.

Table of Contents

Lecture Video and Quiz

Thank you, and welcome! We're glad you've chosen to partner with the American College of Healthcare Sciences for your continuing education needs. Your CE lecture video and quiz are now available.

On the next few screens we'll give you a little background about ACHS, this video, and your lecture presenter. Once you've completed the video, you’ll have the opportunity to take a short assessment quiz and earn 1 CE contact hours. Those that receive a passing grade (80%) will automatically receive a certificate of completion. To get started, please use the buttons (click Next) in the upper-right corner of the screen.

Should you run into any issues, please contact  [email protected]  with all the pertinent information (or call us at 800.487.8839), and we'll get back to you as soon as possible.

Thanks, and enjoy!