It could be called collections 101, but it is much more. This section will be of value not only to anyone new to the business of receivables but also to the more seasoned collector.
Included are the standards for the 'profession' which sets the tone for the following modules.
The telephone is one of the most important tools available in collections.
The phases of a 'professional ' collection call.
The PACE Commercial Program is designed to improve the knowledge, confidence and of course the performance individuals who collect past due invoices and accounts - Business to Business. It is a great pleasure to have you join us. Please be sure to visit and review the first section: Summar...