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Negotiation Skills Training Course
Contents
Welcome To The World Of Negotiation
The Reason Everyone Should Learn To Successfully Negotiate
The Truth About Negotiation
Negotiating Formats
Positional Bargaining
The Biggest Slice Of The Pie
Principled Negotiation
Test Your Knowledge
Critical Skills For Effective Negotiation
Problem Analysis
Preparation
Active Listening
Emotional Control
Verbal Communication
Collaboration
Problem Solving
Interpersonal Relations
Ethics And Reliability
Test Your Knowledge
Competing
Collaborating
Compromising
Avoiding
Accommodating
Test Your Knowledge
Poor Planning
Failing To Pay Attention
Gloating
Knowing When To Walk Away
Why So Serious?
Test Your Knowledge
The Persuasion Equation
Credibility
Common Ground
Providing Evidence
Barriers To Successful Persuasion
Influence Styles
Increasing Influence
Test Your Knowledge
Preparing For A Successful Negotiation
Interests
Options
Legitimacy
Alternatives
Communication
Relationship
Commitment
Frame Of Mind
Test Your Knowledge
Thank You!
There are 5 primary negotiation styles:
Competing
Collaborating
Compromising
Avoiding
Accommodating
Each style has its advantages and disadvantages.
It is critical to be tactical when selecting the style to use including considering the style the other party uses when negotiating.
The ability to negotiate requires various interpersonal and communication skills used together to reach the desired result.
A successful negotiation requires the two parties to come together and hammer out an agreement that is acceptable to both.
To achieve the desired results, the following skills will increase an individual’s ability to successfully negotiate:
Ability to analyze problems
Ability to prepare
Active listening
Emotional control
Verbal communication
Collaboration
Problem solving
Decision making
Interpersonal relations
Successful bargaining means looking for positives in every possible circumstance.
Sometimes negotiators fall into traps and leave resources on the table because they can't see the opportunity.
Some common errors that interfere with successful negotiations include:
Poor planning
Failing to pay attention to the other party
Gloating
Not being willing to walk away
Being overly serious
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