An operator is a live chat agent. So, the more operators you get, the more live chat agents can log in to your Live Chat at the same time.
As soon as you sign up, you will be taken to a page which will show you a set of codes. All you need to do is copy the entire thread of codes and paste it on your web pages before the </body > tag and refresh the page.
Yes, chat window can be customized thoroughly according to your needs. You can add your custom logo, theme, colors and much more to make it match your brand.
No, you are not required to give out any such detail while signing up for the trial account.
Free and Professional plans allow only for one site. You can use it on 3 sites if you are on Team plan, and multiple sites if you purchase a Business plan.
In our trial period, you get all the enterprise features, so that you can evaluate the full potential of the product before you decide to get premium.
You can hide chat when no one is available to chat or show a form to capture customer issues (default) to communicate with customers 24/7.
Yes, you can change your plan anytime. Even if you change your plan in the middle of your billing cycle, the amount will be adjusted on pro rata basis.