Try any plan free for 15 days

Trusted by over 1 million users

moneybackAnnual discount expires May 28th, 2017. remaining

Monthly
YEARLY(Discounted)
  • Free

    Great for startups getting started with support.
    • 1
      Operator
    • Unlimited Concurrent Chats
    • 300 Chats/ Month
    • Emoticons
  • Professional

    Perfect for small companies.
    • 3
      Operators
    • All Free Plus
    • Customize Logos and Colors
    • Ratings and Surveys
    • Proactive Chats & Triggers
    • 1 Domain
    • Chat History(6 Months)
    • File Transfer
    • Canned Responses
  • MOST POPULAR

    Team

    Ideal for businesses with support teams.
    • 10
      Operators
    • All Pro Plus
    • Multiple Operators
    • Departments & Groups
    • Supervise Chats
    • 3 Domains
    • Chat Routing
    • Advanced Integrations
    • White Label
    • Multiple Languages
    • Snapshots & Cobrowsing
    • Knowledgebase Business
    • Chat History(1 Year)
    • Escalations and Transfer
    • Tickets
    • Call Back
  • Business

    For teams (support, sales, engineers, managers) collaborating to provide awesome support.
    • Unlimited
      Operators
    • All Team Plus
    • Advanced Customization
    • Roles & Permissions
    • Supervisor Dashboard
    • Unlimited Domains
    • Advanced Surveys
    • Premium Integrations
    • Knowledgebase Enterprise
    • Accessing Reports via API
    • Customization Service
    • Audit & Admin Controls
    • SLA & Custom License
    • Vault
    • Enterprise Reporting
    • Onboarding and Success Manager
    • 24/7 Support
All Paid Plans Include


  • Real Time Chat
  • Real Time Visitor Monitoring
  • Display Operator Status
  • Visual & Audio Alerts
  • Chat Window Customization
  • Secure Chat Sessions
  • Multiple Chat Sessions
  • Show Chat Waiting Status
  • Add Chat To Multiple Websites
  • Spell Check During Chat
  • Operator/Visitor Typing Status
  • Chat Transcripts
  • Custom Chat Image
  • Chat Window Templates
  • Timed Chat Sessions
  • Pre-written Responses
  • Pre-defined URLS

You've Got Questions. We've Got Answers


Who is an operator?

An operator is a live chat agent who can chat with visitors.

How quickly can I offer chat support after signup?

As soon as you sign up, you will be taken to a page which will show you a set of codes. All you need to do is copy the entire thread of codes and paste it on your web pages before the </body > tag and refresh the page.

Is the chat window customizable?

Yes, chat window can be customized thoroughly according to your needs. You can add your custom logo, theme, colors and much more to make it match your brand.

Do I need to give my credit card details while signing up for the trial?

No, you are not required to give out any such detail while signing up for the trial account.

How many websites can I use it on?

Free and Professional plans allow only for one site. You can use it on 3 sites if you are on Team plan, and multiple sites if you purchase a Business plan.

What are the limitations of the trial account?

During the trial you get all the features so you can evaluate the full potential of the product.

What happens when my operators are offline?

You can hide chat when no operator is available to chat. You can also show a form to capture customer issues for responding later.

Can I change my plan anytime?

Yes, you can change your plan anytime. Even if you change your plan in the middle of your billing cycle, the amount will be adjusted on pro rata basis.

Trusted by

Live Support