ProProfs Live Chat for Mac offers enhanced customer support experience with a separate console meant for operators. The live chat software for Mac consists of all the features that you can find on the web version. Monitor visitors in real-time, know what they are looking at, proactively initiate a chat and offer instant support. With Mac live chat, your operators can also collaborate efficiently with other operators.
Learn what activities your visitors do after landing on your website using our chat app for Macintosh. Gather this information to understand their intent behind browsing the website. You can also track how many times a visitor has landed on the same page and how long did they browse the website.
Keep your visitors delighted with instant support experience with our ProProfs Live Chat for Mac. Help your operators to proactively engage with visitors with our chat greetings and canned response features. To further magnify the proactive support experience, help your operators to anticipate what visitors plan to ask next and provide an instant resolution.
As our chat client for Mac, you can add your logo and customize the color themes of the chat window. Use our beatifully-designed chat window themes to give your Mac live chat an awesome look.
Complete your support suite with powerful platforms such as Microsoft Dynamics, WordPress, and more. ProProfs Live Chat Software for Mac integrates seamlessly with different platforms including eCommerce, help desk, email marketing, CRM, CMS, and many more. The integration process is simple and straightforward too.
Track metrics such as customer satisfaction, operator performance and overall brand recognition with chat app for Macintosh. Learn how operators keep your customers happy with metrics like customer ratings, feedback and missed chats.