Track sales cycle and effectively manage your customers for business growth. Zoho integration with ProProfs Chat empowers you to capture leads, manage contacts and access it all while chatting with customers.
- Chat with your customers in real-time.
- Convert chat transcripts into tickets with one easy click.
- Gather more leads using pre-chat survey form.
- Manage every aspect of customer relation at one centralized location.
- Access details of existing customers while chatting in real-time.
- Track & measure marketing activities.
- Use visitor tracking to know more about your potential leads.
- Manage your sales pipeline.
- Set targets, track progress & allocate resources.
- Attach chat transcripts to respective customer contacts.