ProProfs Chat integration with 3dcart offers you a set of tools to improve your customer support, lead generation and overall sales performance.
- Use proactive popups to interact with customers and resolve issues.
- Monitor your visitors to know their wish list on your website.
- Use pre-chat surveys to capture leads.
- Resolve issues such as refunds, policies and product availability on the website.
- Communicate with your visitors and avoid sale breaks.
- Capture leads for future marketing strategies through pre and post-chat forms.
- Save chat transcripts to build rapport with returning visitors.
- Use real-time visitor monitoring to analyze your visitors profiles.