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Online Chat Software for Education Service Providers

Offer instant help to parents & students
  • Real-time information
  • Engage visitors with popups
  • Manage multiple chat sessions
  • Use a surveys to gather feedback
Get Started Free

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dell
cisco
dhl
yale
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Assist Applicants With Admission Details

Give quick advice to students with canned responses & file share

As an educational entity, it is important to answer frequent questions. Answers to these questions can easily result in confirmed admissions. Monitor user activity and engage at the right time to reduce bouncebacks. Use live support chat to:

  • tick ProProfs chat tick Share canned responses
  • tick ProProfs chat tick Push help articles
  • tick ProProfs chat tick Share files and documents
  • tick ProProfs chat tick Monitor activities
  • tick ProProfs chat tick Engage at the right time
Assist applicants with admission details

Build a Fluid Relationship With Students & Parents

Use live chat across departments to simplify communication
Build fluid relationship with students & parents

Parents and students may want to chat to know about fees, assignment submissions & more. So, having live chat for your education website can help visitors interact with different departments & also, simplify your operations.

  • tick ProProfs chat tick Provide relevant information
  • tick ProProfs chat tick Engage with people
  • tick ProProfs chat tick Enroll profiles directly in CRM
  • tick ProProfs chat tick Use chat transcripts
  • tick ProProfs chat tick Use push URLs to guide with payments

Reach Out to Your Global Learners

Stay connected even when your chat is offline

Even when your operators are offline, you can still provide options for asking questions to visitors. If you have international applicants, then this can easily benefit students from different time zones to get their answers.

  • tick ProProfs chat tick Use offline message forms
  • tick ProProfs chat tick Chat in any language
  • tick ProProfs chat tick Use chat transcripts
  • tick ProProfs chat tick Categorize department options to classify queries
Reach out to global learners
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Save on Employee Hiring & Reduce Discrepancies

Manage multiple chats, review chat history & transfer chats instantly
Save on employee hiring & reduce discrepancies

The best way for organizations to reduce expenses is by employing a limited staff. Live chat service is cost-effective and requires fewer team members as compared to a call support method.

  • tick ProProfs chat tick Handle multiple chats in real time
  • tick ProProfs chat tick Use chat transcripts
  • tick ProProfs chat tick Easily transfer chats
  • tick ProProfs chat tick Avoid call queues

Resolve Queries Anytime Anywhere

Access live chat on any mobile device to assist visitors

Accessibility on a mobile device can really ease operations. Today, it is important to have a mobile-friendly approach so that visitors can easily find information using their phones and also chat to resolve issues.

  • tick ProProfs chat tick Offer assistance on mobile devices
  • tick ProProfs chat tick Monitor operator activities
  • tick ProProfs chat tick Transfer chats & save chat transcripts
  • tick ProProfs chat tick Monitor visitor locations, browsers & more
Resolve queries anytime from anywhere

Testimonials

  • Anything that helps us communicate better with our customers improves our revenue.
    Anything that helps us communicate better with our customers improves our revenue. The bonus feature is that for the international customers for whom English isn’t their first language, ProProfs' automatic translation is an excellent option.
    Charlie Hueni
    Charlie Hueni,

    Vice President, Purchasing & Sales, HorseSaddleShop

  • With ProProfs Chat, we can communicate with overseas clients who cannot call us.
    One of our favorite features about ProProfs Chat is the ability to access chat history via the user dashboard. This comes in handy when we have clients who return to chat a few days after the original conversation and are unsure of the cruise they were initially inquiring about.
    Mitchell Bank
    Mitchell Bank,

    Founder, MilitaryCruiseDeals

  • With live chat, our guests know that we are accessible and will take care of their needs.
    Our guests enjoy chatting with us using ProProfs. They often ask about - availability of rooms, amenities provided and breakfast options offered. We also provide a lot of information regarding room decor and special packages. We also provide a lot of information regarding room decor and special packages.
    Carol Tiffany
    Carol Tiffany,

    Owner, Lazy Cloud

Try it FreeGet a Demo

ProProfs Is a Recognized Leader in Customer Support

Press & Ratings

ProProfs Chat Software Reviews on Capterra
ProProfs Chat Software Reviews on FinancesOnline
ProProfs Chat Software Reviews on G2Crowd
ProProfs Chat Software Reviews on GetApp
ProProfs Chat Software Reviews on SaasGenius

Provide Accurate Course Details with ProProfs Chat

Help students access correct admission & course information in real-time
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