As an educational entity, it is important to answer frequent questions. Answers to these questions can easily result in confirmed admissions. Monitor user activity and engage at the right time to reduce bounce backs. Use live chat software to:
Parents and students may want to chat to know about fees, assignment submissions & more. So, having live chat for your education website can help visitors interact with different departments & also, simplify your operations.
Even when your operators are offline, you can still provide options of asking questions to visitors. If you have international applicants, then this can easily benefit students from different time zones to get their answers.
The best way for organizations to reduce expenses is by employing a limited staff. Live chat service is cost-effective and requires fewer team members as compared to a call support method.
Accessibility on a mobile device can really ease operations. Today, it is important to have a mobile-friendly approach so that visitors can easily find information using their phones and also chat to resolve issues.