8 Important Skills Every Elearning Project Manager Should Possess

project management softwareWhat’s that one expectation every client has from its project manager?

Project completion.

But this too has criteria:

  1. One, results should be delivered on, or before the deadline.
  2. Two, ensure the quality of deliverable hasn’t been compromised in an attempt to finish the project before the due date arrives.

It may seem little. But it’s not.

And no matter what project you manage, keeping up with these two criteria can be difficult. The complications bar can increase.

How is that? It depends on the nature of your project. If you’ve landed up with an eLearning project, complexities can get magnified.

While working towards an eLearning project, there are various aspects you need to look out for. Let’s view some in brief.

Designing the Course

This can be understood in two ways. One, how the course is designed to help people learn the specifics of a subject. And two, how the interface is designed for the course.

Both are crucial. None can be compromised just for the sake of delivering the project on time. Hence, its project manager’s responsibility to ensure that his team neither gives up on making the course detailed nor compromises with the user-interface.

Know the Course Better

Learning about the course and how it will serve the users is one crucial aspect. How a manager interprets the purpose depicts their acquaintance with the course. And course implementation depends on how it is understood in the first place. In short, a lot depends upon course interpretation. Even the success rate of a course.

Risks It May Entail

Spot on risk assessment, too much to ask for? True. But to know what all risks may hamper the progress of an eLearning project isn’t. A project manager should know how to figure out all the risks that loom over an eLearning project before entering the execution phase for the course.

This can help stakeholders and the organization avert many losses. And the course, once completed, can be launched easily.

The above-given aspects indicate that managing an eLearning project can be challenging task at hand. Question is how do you avert them and successfully deliver the project on time without giving up on quality?

It’s simple. Think of upgrading your current skills. They help you successfully complete your project according to client’s needs. And, you wouldn’t want to be left behind in the competition. Except, the next question you may ask is, where do I start?

Here are some important skills that every project manager should have in order to be successful at delivering any eLearning project:

1. Leadership

A project leader's role is crucial to achieving all the proposed elearning goals. It is in their hands how they wish to move on with a project’s progress and how the team will work at every stage. They should motivate and inspire their team to maximize their potential.

For every elearning project, there are different team dynamics. Every team member will bring something different to the table. This is where leadership qualities will come to the rescue.

Not many prefer a bucket of ideas. They lead to confusion. Before letting that dilemma reach you, it is important you ensure to learn the qualities of all the team members. This can help you manage task assignment. You can also get the best work out of your team members and they will be more than willing to work on future projects.

2. Time Management

Time management is yet another challenge Elearning project managers have to constantly deal during a course of a project. A manager needs to ensure that the team is able to provide deliverable on time without missing deadlines.

The real challenge: Managing the time effectively when there is a lengthy list of elearning projects. A manager should know how to break an eLearning project down into manageable tasks and set milestones. They should equip themselves on what each assignment entails.

This also where a project manager should never miss an opportunity to produce high-quality results and learn the importance of flexibility. Also, the areas of concern should be accounted to avoid missing deadlines and produce maximum results and minimal stress.

3. Content Curation

Another focus lies in having a top-notch eLearning content. It expects every eLearning course to have an up-to-date information. Therefore, every eLearning project manager should be aware of the relevant facts and stats to deliver quality content.

This is where they only need to pass on the best eLearning content that meets the standards. They should also know different eLearning content relevant for online learners. It helps the team to curate content on the basis of sufficient information available.

4. Latest Elearning Trends in the Industry

How about taking a look at current technology trends? Those that are in-line with their goals and objectives? After all, they are essential for any project’s progress.

A successful eLearning project manager will have to stay updated with the latest eLearning trends. Information on modern tools and ideologies in elearning industry can help to make informed decisions while project execution takes place.

Even taking into account the new releases and competitors’ is seen as one of the best practices that help project managers improve their skills. However, an eLearning project manager is an exception. They should read eLearning articles, attend conferences, and connect with other eLearning professionals to get a thorough perspective of the eLearning market.

5. The Art of Delegating Tasks

No project can be successful without proper task delegation. So how do you begin the process?

This is where communication enters the picture. Regular interactions over projects can help you know the plus points of all the team members. Once a project manager learns its team’s talent, they can easily allocate the right task to the right person. Thus, bring the relevant person onboard for every task in a project.

6. Resource Allocation and Asset Management

Producing the best possible eLearning experience should be the goal for every project manager to achieve. So how do you achieve that goal?

That’s easy. All they have to do is allocate available resources in the right place. This skill is regarded as asset management. Should be implemented once the planning phase goes into action. This helps to allocate and prevent resource wastage. One skill that no eLearning project manager should miss.

7. Know the Pulse of Your Customers

To know your customers is as important as having employees at your company. This is a basic yet an essential skill that every project manager needs to work on even today. Problem is how do they know them better?

This is where a project manager needs to step into the shoes of its customers. After all, you are aiming to make your customers happy. And having happy customers works in favor for every organization. Learn the reasons for a customer’s satisfaction and continue to deliver the best service.

In case you see unhappy customers, this is what you should do.

1. Do not get defensive about your product or service before it rolls out. Keep an open view and try to understand their perspective. Know what bugs them about the product.

  1. Next, try implementing their ideas to make your product better. Obviously, their input needs to be tried and tested. But it can help you deliver a better product in market.

These can help you delight your existing customers and reach the masses easily.

8. Well Maintained Elearning Team Calendar

Want to set your priorities straight? This is where a tracker like a simple project management software will come to your rescue.

How does it help? It comes with features that improve your managing skills and increased the progress on a project better. Setting milestones and updating them in calendars help you stay organized. It makes “keep a tab on all the tasks” responsibility simple as you can view a project’s progress through the dashboard.

Automatic reminders keep your team members vigilant about the upcoming tasks. In short, it is a perfect solution that does not allow you miss updates on deadlines, assignments, and other changes. And you will never miss on an eLearning course when busy managing other projects.

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In the End..

Building skills is an essential step that professionals should take every once in a while. They help you grow better and become a lucrative option for clients. Working on your existing skills is one of the ways to stay ahead in a competitive market.

Similarly, a project manager needs to work and build its existing skills. There is no doubt that it can be a challenge and every eLearning project manager has a lot on their plate. But walking down a path such as this can help to stay on track and achieve the desired results in any project. 

About the author

Vartika Kashyap

Vartika Kashyap currently runs the marketing team at ProofHub -  a project management software for teams of all sizes. She is a seasoned marketing professional who is an expert in digital marketing and entrepreneurship. She’s been featured among LinkedIn’s Top Voices for the year 2016. Connect with Vartika on LinkedIn.

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