Warehouse A-way 1 Of 7
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- 1.
What causes rework which costs us more than having done it "right the first time"?
- A.
Errors
- B.
Excessive Heat
- C.
Late Shipments
- D.
Printer problems
Correct Answer
A. ErrorsExplanation
Errors cause rework which costs more than having done it "right the first time" because when errors occur, additional time, effort, and resources are required to fix and correct them. This leads to delays in project completion, increased labor costs, and potential damage to the company's reputation. Rework also disrupts workflow and productivity, resulting in wasted time and reduced efficiency. Therefore, it is more cost-effective to invest in preventing errors and ensuring quality in the first place rather than dealing with the consequences and expenses of rework.Rate this question:
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- 2.
Which of these are "Root Causes" of our errors?
- A.
Faulty processes that almost "invite" errors
- B.
All three of the other options
- C.
Lack of Training
- D.
Oversight (mistake) by employees
Correct Answer
B. All three of the other optionsExplanation
The correct answer is "All three of the other options." This means that all of the options mentioned in the question are considered "Root Causes" of errors. The faulty processes that almost "invite" errors, lack of training, and oversight by employees are all factors that contribute to the occurrence of errors.Rate this question:
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- 3.
We encourage each other to announce errors broadly. If we hide them, we can't improve!
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement suggests that there is a culture of openness and transparency in the group, where individuals are encouraged to openly acknowledge and communicate any mistakes or errors they have made. This promotes a learning environment where everyone can collectively work towards improvement and growth.Rate this question:
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- 4.
We investigate the causes of errors by which of the following?
- A.
1. Identifying what went wrong
- B.
2. Blaming someone else
- C.
3. Identifying how it went wrong - what caused the error
- D.
4. Identifying who needs to know about it and making it known
- E.
5. Answers 1, 3 and 4 above
Correct Answer
E. 5. Answers 1, 3 and 4 aboveExplanation
The correct answer is 5 because it encompasses all the necessary steps to investigate the causes of errors. By identifying what went wrong, how it went wrong, and who needs to know about it, we can effectively analyze and address the root causes of errors. Blaming someone else alone does not contribute to a comprehensive investigation of errors.Rate this question:
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- 5.
We take Corrective Action as follows:
- A.
If it's simply an employee mistake, we make sure the co-worker hears about it - either directly or through the supervisor.
- B.
We review the A-Way to see if the procedures are wrong.
- C.
We ignore it because it's uncomfortable to tell someone something like that
- D.
The first two answers above...the third one is nuts!
Correct Answer
D. The first two answers above...the third one is nuts!Explanation
The correct answer states that the first two options are the correct approach to take when faced with an employee mistake. The third option, which suggests ignoring the mistake, is considered unreasonable.Rate this question:
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Current Version
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Mar 17, 2023Quiz Edited by
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Sep 06, 2013Quiz Created by
Mikerockwood
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