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Course Outline

Interpersonal Skills Training Course for Managers covers the following:

#1   Table of Contents
  • Table of Contents
#2   Course Objectives
  • Course Objectives
#3   What Are Interpersonal Skills?
  • Why Are Interpersonal Skills Needed?
  • Verbal Communication
  • Nonverbal Communication
  • Test Your Knowledge
  • Chapter Feedback
#4   Leadership
  • Teamwork
  • Dependable
  • Conflict Management
  • Problem Solving
  • Constructive Feedback
  • Test Your Knowledge
  • Chapter Feedback
#5   Listening
  • Chapter Activity
  • Quiz
  • Passive Listening
  • Active Listening
  • Chapter Feedback
#6   Caring
  • Empathy
  • Patience
  • Test Your Knowledge
  • Chapter Feedback
#7   Conclusion
  • Final Assessment
  • Course Feedback
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Interpersonal Skills Training Course for Managers
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Winner: Best eLearning Software for Employee Training, Hermes Creative Awards
Winner: Best eLearning Software for Employee Training, Hermes Creative Awards
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Winner: Bronze Stevie, American Business Awards
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Winner: Great User Experience, FinancesOnline.com
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Winner: Gold, Brandon Hall Excellence Awards
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Winner: Best Corporate Training Software, MarCom Awards
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Ranked: Top 20 Health & Safety Training Companies, Training Industry
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Ranked: Top 20 Learning Management System (LMS) Products, 2020 by Crozdesk
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Top 11 Online Training Software for 2020 by Softwareworld
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