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What's Covered in This Course?

Course Outline

Handling Difficult Employees Training Course covers the following:

#1   Course Overview
  • Printable Materials
#2   Handling Difficult Employees
  • Identifying Problems & Why They Exist
  • Example: Identifying Problems
  • Looking Inward: What You Can Control
  • Example: Looking Inward
  • Communication
  • Handout: Effective Communication with Difficult Employees
  • Deciding Next Steps Forward
  • Example: Next Steps
  • Worksheet: Handling Difficult Situations
  • Chapter Feedback
#3   Conclusion
  • Assessment
  • Course Feedback
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Handling Difficult Employees Training Course
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Awards & Press

Winner: Best eLearning Software for Employee Training, Hermes Creative Awards
Winner: Best eLearning Software for Employee Training, Hermes Creative Awards
Winner: Bronze Stevie, American Business Awards
Winner: Bronze Stevie, American Business Awards
Winner: Great User Experience, FinancesOnline.com
Winner: Great User Experience, FinancesOnline.com
Winner: Gold, Brandon Hall Excellence Awards
Winner: Gold, Brandon Hall Excellence Awards
Winner: Best Corporate Training Software, MarCom Awards
Winner: Best Corporate Training Software, MarCom Awards
Ranked: Top 20 Health & Safety Training Companies, Training Industry
Ranked: Top 20 Health & Safety Training Companies, Training Industry
Ranked: Top 20 Learning Management System (LMS) Products, 2020 by Crozdesk
Ranked: Top 20 Learning Management System (LMS) Products, 2020 by Crozdesk
Top 11 Online Training Software for 2020 by Softwareworld
Top 11 Online Training Software for 2020 by Softwareworld
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