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Course Outline

This Balanced Scorecard Training Course covers the following:

#1   Introduction
  • What Is A Balanced Scorecard?
  • Goals of the BSC
  • The BSC Approach to Employee Performance Management
#2   Creating a BSC
  • How Is the BSC Created?
  • 1. The Financial Perspective
  • 2. The Business Process Perspective
  • 3. The Customer Perspective
  • 4. The Learning and Growth Perspective
  • Strategy Planning With BSC
#3   Usage of BSC
  • Who Uses the Balanced Scorecard?
  • Why Use the BSC?
#4   Implementation and Examples
  • Implementing the BSC at the Employee Level
  • Performance Management Using the BSC
  • Example of Employee Scorecard
  • Example of Group Scorecard
  • Employee and Team Performance
  • Management Skills
#5   Continual Improvement
  • The BSC Approach Requires Continuous Evaluation
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$2400/Year $1920/Year 20% off
This Price Includes the Following Courses:
Balanced Scorecard Training Course
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Winner: Best eLearning Software for Employee Training, Hermes Creative Awards
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Winner: Gold, Brandon Hall Excellence Awards
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