• sony
  • dell
  • cisco
  • dhl
  • yale
  • phoenix

Create & Edit Content Easily

Build knowledge easily with our easy-to-use text editor

Author content with our simple online text editor. Develop from scratch or upload your existing PDFs and Word docs. Choose from our styling and formatting options and customize your document the way you like it. Once your content is ready, you can draft it for peer review or publish it instantly. Create a compelling knowledge management system (KMS) that empowers your operators and customers with the right information.

  • Write documents from scratch; or
  • Upload your existing PDFs or Docs
  • Give it the look & feel of your brand

Manage Knowledge Collaboratively

Empower teams to work in sync & build knowledge

Empower your teams to work in synergy to create and manage knowledge together. Assign roles such as contributor, editor, administrator, and viewer to different users and groups. Limit site access to only authorized users. Bring your teams together and manage knowledge effortlessly with the best knowledge management software.

  • Manage knowledge collaboratively
  • Assign roles & permissions
  • Limit access to authorized users

Bridge Knowledge Gaps With Reports

Leverage insightful reports & stats to better performance

Analyze what’s working and what’s not with our robust reporting feature. Get valuable insights into your knowledge base performance. Identify failed searches and get actionable data around popular and poorly rated articles. Find broken links and fix them. A good knowledge management solution makes all of this possible.

  • Identify failed search terms
  • Spot poorly rated articles
  • Fix broken links & fix them

90+ Languages Supported

Build content for a diverse audience

multi lingual knowledge base software

Leverage our seamless integration with Google Translate to build content in different languages. Provide multiple language support and cater to a wider audience. Eliminate the language bar and serve customers in a better way with our free knowledge management software.

  • Integrate with Google Translate
  • Create content in 90+ languages
  • Reach out to a wider customer base

Perfect for

Context-Sensitive Help

Create a knowledge base and use contextual help tools to create on-site and task-based help.

Help Authoring Software

Design, create, publish and maintain help files, manuals and documentation using help authoring software.

Wiki Software

Collaborate with team members to create public and private wikis. Manage content with advanced authoring options.

Features

  • easy document editor in internal KB
    Easy Document Editor

    Write, edit, and upload content easily. Choose from basic or advanced formatting options to style your content.

  • assign roles and permissions
    Roles & Permissions

    Boost collaboration among employees by assigning separate roles to different teams.

  • insightful reports in internal knowledge base
    Insightful Reports

    Analyze search patterns of employees. Know what they are searching for.

  • customize brand with internal KB
    Customize & Brand

    Brand your help site with customized fonts, colors, logos, & more.

  • centralize internal knowledge base
    Centralize Documents

    Centrally access business knowledge on a cloud-based platform.

  • 90+ Languages Supported  knowledege base
    90+ Languages Supported

    Create content in over 60 languages and cater to a global audience.

Testimonials

  • Everyone should give it a try!
    I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
    Daniel Stein
    Professor Daniel Stein,

    Director of Technology Initiatives, Touro College

  • Excellent Customer Service!
    ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
    Bill Wisell
    Bill Wisell,

    Health Licensing Coordinator, Nebraska Department of Human and Health Services

Frequently Asked Questions

What Is Knowledge Management Software?

Knowledge Management Software is used to create an online knowledge base where business knowledge can be created, stored, shared, and managed effectively.

Why Is Knowledge Management Essential?

Managing knowledge streamlines business processes, makes information-gathering effortless and reduces support tickets - both internal and external.

How to Create a Knowledge Management System?

A robust knowledge base software is all that’s required to create an effective knowledge management system (KMS). An ideal software should allow easy authoring and publishing of content, multiple-device support, user-friendly interface, and other such features.

Awards & Press

Winner: Best Knowledge Management Software, Crozdesk
Winner: Best Knowledge Management Software, Crozdesk
Winner: Bronze Stevie, American Business Awards
Winner: Bronze Stevie, American Business Awards
Quality Choice Knolwedge Base Solution, Crozdesk
Quality Choice Knolwedge Base Solution, Crozdesk
Winner: Great User Experience, FinancesOnline
Winner: Great User Experience, FinancesOnline
Winner: Gold, Brandom Hall Excellence Awards
Winner: Gold, Brandom Hall Excellence Awards
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