• sony
  • dell
  • cisco
  • accenture
  • yale
  • phoenix

Bring Teams Together to Collaborate on Ideas

Add users, assign roles, and set permissions

Foster collaboration among teams by creating an in-house knowledge bank using the best knowledge management software. Add users with a single click. Assign roles such as administrator, editor, viewer, and contributor to different individuals or teams and provide them permissions based on their roles. Delete users easily or make a user inactive.

  • Add, edit or delete users easily
  • Assign roles & permissions
  • Cultivate a knowledge-sharing culture

Create & Share Knowledge Instantly

Find and manage documents in one place

Build a knowledge base from scratch using our powerful internal knowledge base software. Write, edit, and upload content easily with MS Word-like editor using our knowledge management system. Choose from basic and advanced formatting options and handpick your favorite fonts to style your content. Develop an impressive internal knowledge base and manage information in one place.

  • Write & edit content easily
  • Choose from a variety of fonts
  • Upload Word docs, PDFs & presentations

Provide Anytime, Anywhere Access

View docs on your favorite device or browser

responsive knowledge management

Your employees prefer being on the go. Enable them to find information from anywhere and anytime they want. Create an internal knowledge base that works well on multiple devices such as mobile phones, tablets, and laptops. Ensure that your knowledge base works seamlessly on any operating system, including Windows, iOS, or Android.

  • Access help articles from any device
  • Read files & documents on the go
  • Provide 24/7 instant access

Measure Performance With Insightful Reports

Know what your employees are searching for

ProProfs Knowledge Management Software lets you track knowledge base performance and know what your employees are looking for. Find which keywords led to successful searches and which failed to yield results. See articles that are popular or rated poorly by employees. Find broken links and fix them. Add meaningful content to your internal knowledge base that serves your employees in the right way.

  • See successful & failed searches
  • View popular & poorly rated articles
  • Find & fix broken links

We are making a difference for millions like you

Knowledge Base Customers Knowledge Base Customers

Perfect for

Context-Sensitive Help

Create a knowledge base and use contextual help tools to create on-site and task-based help.

Help Authoring Software

Design, create, publish and maintain help files, manuals and documentation using help authoring software.

Wiki Software

Collaborate with team members to create public and private wikis. Manage content with advanced authoring options.


  • easy document editor in internal KB
    Easy Document Editor

    Write, edit, and upload content easily. Choose from basic or advanced formatting options to style your content.

  • assign roles and permissions
    Roles and permissions

    Boost collaboration among employees by assigning separate roles to different teams.

  • insightful reports in internal knowledge base
    Insightful Reports

    Analyze search pattern of employees. Know what they are searching for.

  • responsive internal knowledege base
    Anytime, Anywhere Access

    View and manage knowledge base on laptops, tablets or smartphones.

  • customize brand with internal KB
    Customize & Brand

    Brand your help site with customized fonts, colors, logos & more.

  • centralize internal knowledge base
    Centralize Documents

    Centrally access company documents, manuals & more.


  • Everyone should give it a try!
    I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
    Daniel Stein
    Professor Daniel Stein,

    Director of Technology Initiatives, Touro College

  • Excellent Customer Service!
    ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
    Bill Wisell
    Bill Wisell,

    Health Licensing Coordinator, Nebraska Department of Human and Health Services

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