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Customer Delight Suite

Deliver Delightful Customer Service with a Unified Suite

AI-powered tools to support, engage & delight customers

Everything You Need to Deliver Delightful Customer Experiences

Help Desk Software Designed for Customer Delight
  • tick Created with Sketch. Centralize all your inboxes & teams
  • tick Created with Sketch. Use AI for faster ticket resolution
  • tick Created with Sketch. Track response times & agent ratings
Delight Your Customers with Live Chat
  • tick Created with Sketch. Delight visitors with personalized greetings
  • tick Created with Sketch. Capture leads with pre-chat forms
  • tick Created with Sketch. Respond faster with canned responses
Automate Support with AI Chatbots
  • tick Created with Sketch. Grow 2x leads & sales
  • tick Created with Sketch. Train AI chatbot using your own data
  • tick Created with Sketch. Design interactions with branching logic
AI Knowledge Base That Reduces Tickets by 80%
  • tick Created with Sketch. 24/7 self-help for customers
  • tick Created with Sketch. Leverage AI writer, AI search & answers, AI analytics
  • tick Created with Sketch. Ready-made templates for FAQs, user manuals, etc.
Survey Software That Turns Feedback into Customer Delight
  • tick Created with Sketch. Create online surveys easily with AI & templates
  • tick Created with Sketch. 100+ ready-made templates for CSAT, NPS, etc.
  • tick Created with Sketch. Customize with branding & beautiful themes
Survey Visitors at the Right Moment
  • tick Created with Sketch. Instant surveys for website or app
  • tick Created with Sketch. Ask the right questions at the right time
  • tick Created with Sketch. Uncover sentiments with AI analysis
Centralize Issues from Multiple Channels
Email, social, chat & forms - bring all in one place!

Consolidate all your customer communications and streamline your support process. Manage emails, live chats, social media messages, and web inquiries seamlessly with a unified help desk solution, ensuring no customer query slips through the cracks.

  • tick Created with Sketch. Stay on top of all customer-facing emails
  • tick Created with Sketch. Hold instant interactions via live chat
  • tick Created with Sketch. Create tickets from Facebook DMs & web forms

How Customer Delight Suite Works

How Customer Delight Suite Works

Benefits of Using Our Customer Delight Suite

Seamless Customer Experience

Deliver a consistent and personalized support experience across every channel.

Faster Resolutions, Happier Customers

Reduce response times and resolve issues efficiently to delight and retain customers.

Actionable Insights Across Touchpoints

Understand customer needs and preferences with unified feedback and analytics.

Empowered, Self-Sufficient Customers

Enable customers to quickly find answers and resolve queries on their own.

From First Hello to Final Resolution—We’ve Got You Covered!