How to Add ProProfs Live Chat to a WordPress Website

how to add live chat to wordpress website

Live Chat is often misconstrued as a tool only used by premium websites owned by large enterprises. Most of you may think that it isn’t easy to set up a 24*7 live support system. Right?

Well, that’s not true in all the cases. ProProfs Chat, when integrated with WordPress makes real-time communication with website visitors simple for you. The chat plugin helps you gain an additional edge over your competitors, thus making lead nurturing and acquisition a hassle-free process.

Now, let’s learn how to install live chat plugin on your WordPress website:

Adding Live Chat to Wordpress

1) Start by clicking on to “Plugins” in your WordPress Dashboard.adding live chat to wordpress

2) Next, click on the “Add New” chat plugin for wordpress

3) Type "ProProfs Chat" in the search box available in the top right corner of the screen. Click on "Install Now" once you see the option “ProProfs Chat – Live Chat Plugin for WordPress Website”.install chat on wordpress

4) Next, click on the “Activate” button to start the plugin installation process.
add live chat to WP website

5) Once activated, you will be redirected to the plugins section. Now, click on the “Settings” button under your ProProfs Chat plugin.wordpress live chat plugin

6) You will be asked to add your ProProfs Chat login credentials to proceed with the setup process.
If you don't have ProProfs Chat account, you can signup here for free.

how to install live chat to wordpress site

7) Once the credentials are added, you will successfully complete the plugin installation process on your WordPress website. What’s more, you can also use your ProProfs Chat dashboard from here.proprofs live chat plugin for wpNow, let's see how ProProfs Chat would appear on your WordPress website:

live chat for wordpress

Furthermore, you can customize the chat windows as per your requirements. You can change logos, fonts, and chat window themes easily. You can also use different chat windows for different pages of your website. Remember, ready-made chat templates are also available, therefore relieving you of any technical work.

chat extension for wordpress cms
Hope you found this guide helpful. In case you have queries, you can reach out to us anytime here.

About the author

Riddhima Mathur

Riddhima is an expert technical writer focusing on niche areas like customer support and project management. She delivers in-depth and well researched articles that are reader friendly. In her leisure time, she likes reading novels, watching K-Dramas, and traveling for food.


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