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Customer Service Training Software: Why Every Company Needs It

“The best advertising is done by satisfied customers.” – Philip Kotler, marketing consultant Seventy percent of customers’ buying experiences is influenced by how they feel they are being treated. (McKinsey) A customer is 4x more likely to buy from a competitor if the problem is service-related rather than price or product-related. (Bain & Company) It...
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How to Link Your Training Programs to Your Business Goals

Did you know that only 36% of organizations have learning strategies aligned with the long term problem that they are trying to solve? Studies show that the companies whose training strategies are aligned with their business goals are more likely to see an increase in their top-line metrics.  To survive in the rapidly evolving world,...
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Top 5 Ways Machine Learning & AI is Transforming the Education System

Artificial Intelligence and Machine Learning are gaining widespread adoption in the past few years. Interestingly, the education industry hasn’t been shy in implementing both of these advancing technologies. In this blog, we’ll discuss how ML and AI are transforming the education system. In this era of rapidly-evolving technology, the way we learn has undergone a...
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16 Apps and E-Tools to Kickstart Your Business

The Internet has a variety of apps and tools for entrepreneurs like you. They can help you manage finances, accounting, marketing, content creation, and many other areas of business. In fact, the more your business grows, the more tools you need to ensure that you cover everything. This concise guide presents a list of 15...
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Sexual Harassment Prevention Training Requirements: 2020 Edition

“Sexual harassment is happening everywhere, silently.” According to the National Sexual Violence Resource Center (NSVRC): 👉 1 in 3 women and 1 in 6 men in the U.S. experienced some form of contact sexual violence in their lifetime 👉 40.8% of female rape victims reported the perpetrator as being an acquaintance 👉 91% of victims...
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The “How” and “Why” of Learning Outcomes in eLearning Courses

How Learning Outcomes Affect Learner Behavior in Online Training Online learning and training can be implemented quickly without a lot of thought and planning. If it’s obvious that a course is needed, and the course content suits a business purpose, then planning is not needed, right? Wrong. Planning your online courses using learning outcomes is...
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How to Create a Quiz with an Online Quiz Generator

It’s the end of a course, and it suddenly strikes you that you need the students to take a quiz the very next day. What would you do? Imagine sitting down with your laptop, trying to write the perfect quiz questions. It’d take you hours, and you might even find it difficult to think of...
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Why Use Hospitality Industry Training Software for Your Business?

“True hospitality consists of giving the best of yourself to your guests.” Did you ever receive complaints from customers about your staff’s impolite behavior, delayed response to order, poor table management system, or poor customer support? It is often a sign of inadequate or no training on the part of your employees. No matter which...
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How to Create Exams Online- Learn with Benefits

Online learning has taken education and training to the next level, and it’s not surprising to see why. Technology has crept up the sleeves of education, and the results have been outstanding. With the arrival of LMS software, began an era of online learning, followed by online assessments. It is the virtue of being so...
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Educational Assessment Software: The Evolution of Evaluation

AI & Machine learning has penetrated almost every vertical, education included.  As revealed in an eSchool report, AI in the education sector is expected to grow by 47.5% through 2021. Fortunately, they are not here to disrupt the modern methodologies applied in the classrooms around the globe.  It is quite the opposite; both AI and...
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