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Solutions

Help Authoring Software

Help Authoring Software

With ProProfs, authoring help content for your website or web application is a breeze. You can create help articles in minutes with an easy-to-use WYSIWYG editor and collaboration features that make updating help content instant with a team of authors, editors and contributors.

Context Sensitive Help Software

Context Sensitive Help Software

ProProfs Knowledgebase solution makes it easy for you to deliver help content on your website or web application. Give your customers an awesome product tour, clarify pricing details and technical terms better by adding tooltips, light boxes and pop-ups to any page on your site.

Online Documentation

Online Documentation

ProProfs robust authoring features empower you to create online documentation at a snap. A WYSIWYG editor helps you easily format fonts, headers, page length, table of contents and CSS styles. You can also bring different teams together to create technical documentation in minutes.

Cloud Internal Knowledge Management

Cloud Internal Knowledge Management

With ProProfs Knowledge Management solution you can securely create, share and manage corporate knowledge using an internal knowledge base. Improve organizational learning and help employees find company policies or best practices in a central place. Collaborate to create corporate wikis, private docs and share sensitive information securely with authorized members.

Knowledge Base Software for Call Centers

Knowledge Base Software for Call Centers

ProProfs central knowledge base for your call center and customer support department helps reduce call hold times and increases employee productivity. Help articles are organized in a logical, intuitive manner and support staff can instantly find answers using the natural search feature as well as collaborate to create new help content.

Help Center Software

Help Center Software

Partners and resellers are a great way to boost revenues. With ProProfs Knowledge Management solution, you can create a self-service portal for all your documentation, marketing materials, FAQs and more. Create a central hub for everything your partners or resellers need to succeed.

Enterprise Wiki Software

Enterprise Wiki Software

Create and manage online wiki guides, help articles and web pages with a team of technical writers and editors using ProProfs enterprise wiki software. Choose whether to keep the wiki public or private - accessible only to authorized users. Instantly publish the wiki as a webpage or PDF with no coding or programming at your end.

Sales Enablement Software

Sales Enablement Software

Enable sales and support reps to find answers quickly in an internal knowledge base and resolve customer tickets faster. Boost sales by pushing winning content in front of your agents and keep them up-to-date on product knowledge. Encourage employee knowledge sharing by helping them to collaborate and share information via a centralized knowledge base.