Try any plan free for 15 days

  • Public Help Center Public help center, docs & manuals for customers
  • Private Knowledge Base Secure access for employees & partners
Monthly
YEARLY(Discounted)
Authors & Users?
Public Views ?
Pages ?
Knowledgebases?
Admin?
Revision History & Version Control?
Professional Templates?
Roles & Collaboration?
Merge Tags & Content Snippets?
Reports & Analytics?
Multilingual Support?
Tooltips, Lightboxes & Pop-ups?
Import Sites?
Single Sourcing?
Help Widget?
Workflow Approvals?
Single-Sign-On, SAML?
Custom License, Enterprise
Security & Ownership?
Vault?
Integrations?
Customer Support?

Essentials

$ Author/Month (billed annually)
  • 3 Authors
$90/Month
Total: $1080/Year
You will be billed in one payment
of $1080/Year
3
Unlimited
500
1
1
Basic
Premium Support
Features
3
Unlimited
1000
3
1
Basic
Basic
Premium Support
Features

Enterprise

Custom
View Pricing
Custom
Unlimited
Custom
Custom
Custom
Advanced
Premium + Custom integrations
Onboarding & Success Manager
Features
Add a custom URL and our White Label package to any plan for just $300/year.
Offer improved branding & experience with a custom URL and domain. Remove “Powered By ProProfs” links.
Add ProProfs Collaborate to any plan for just $300/year.
Support your users with an integrated Q&A community platform where users can ask and answer question.
Add an additional site to any plan for just $300/year.
Add more knowledge bases, manuals, and help docs to your plan, each with a unique domain.
All Plans Include
  • Mobile & Tablet Compliance
  • Security
  • Reports & Analytics
  • Premium Support

You've Got Questions. We've Got Answers

How many help sites can I create?

You can create multiple unlimited help sites in an account regardless of the plan you choose.

Who is an author?

An author is a member of your team who logs in to edit or add articles.

Can I create a branded site?

Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo, editing the CSS, using your own HTML header & even your own domain name is simple & easy.

Can I change plan at any time?

Yes. Simply email [email protected]

How does the 15-day money back guarantee work?

If you cancel within 15 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our product. If you choose to cancel your account in the future you will never be charged again. We charge per full month; we don't prorate for pending months in the payment cycle in case of a refund.

What types of payment do you accept?

Currently, we accept Visa, MasterCard, & American Express. We do not accept PayPal. For purchases over $3000, we can accept check payments for an additional processing fee of $100. Please contact [email protected] if you are interested in this.

Who is a user?

A user is a member of your team who logs into your knowledge base to view it or edit it.

How do I cancel my plan?

It's simple. Just email us at [email protected]

Is my data safe & secure?

Absolutely. Our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, & battery backup. Our software & infrastructure is updated regularly with the latest security patches & we strive for 100% up-time. Our network is protected by an enterprise-class firewall & all ProProfs plans include remote data backups to keep your data safe. We believe that trust starts with transparency & provide real-time performance as well as historical data on our system performance & uptime.

What if I want both a public and a private knowledge base?

Yes, we can help with this. For example, you may want a private knowledge base for employees and a public knowledge base for customers. Please contact [email protected] to discuss how to set this up.

Monthly
YEARLY(Discounted)
Users & Authors?
Pages ?
Knowledgebases?
Private Sites?
Admin?
Groups & Teams?
Revision History & Version Control?
Professional Templates?
Roles & Collaboration?
Merge Tags & Content Snippets?
Reports & Analytics?
Multilingual Support?
Tooltips, Lightboxes & Pop-ups?
Conditional Content?
Import Sites?
Single Sourcing?
Help Widget?
Workflow Approvals?
Single-Sign-On, SAML?
Custom License, Enterprise
Security & Ownership?
Vault?
Integrations?
Customer Support?

Essentials

$ User/Month (billed annually)
  • 25 Users
    • 25 Users
    • 50 Users
    • 75 Users
    • Need more? Try Premium
$50/Month
Total: $600/Year
You will be billed in one payment
of $600/Year
25
500
Unlimited
Unlimited
Unlimited
5
Basic
Premium Support
Features
25
1000
Unlimited
Unlimited
Unlimited
Unlimited
Basic
Basic
Premium Support
Features

Enterprise

Custom
View Pricing
As per Plan
Custom
Unlimited
Unlimited
Unlimited
Unlimited
Advanced
Premium + Custom integrations
Onboarding & Success Manager
Features
Add a custom URL and our White Label package to any plan for just $300/year.
Offer improved branding & experience with a custom URL and domain. Remove “Powered By ProProfs” links.
Add ProProfs Collaborate to any plan for just $300/year.
Support your users with an integrated Q&A community platform where users can ask and answer question.
All Plans Include
  • Mobile & Tablet Compliance
  • Security
  • Reports & Analytics
  • Premium Support

You've Got Questions. We've Got Answers

How many help sites can I create?

You can create multiple unlimited help sites in an account regardless of the plan you choose.

Who is an author?

An author is a member of your team who logs in to edit or add articles.

Can I create a branded site?

Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo, editing the CSS, using your own HTML header & even your own domain name is simple & easy.

Can I change plan at any time?

Yes. Simply email [email protected]

How does the 15-day money back guarantee work?

If you cancel within 15 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our product. If you choose to cancel your account in the future you will never be charged again. We charge per full month; we don't prorate for pending months in the payment cycle in case of a refund.

What types of payment do you accept?

Currently, we accept Visa, MasterCard, & American Express. We do not accept PayPal. For purchases over $3000, we can accept check payments for an additional processing fee of $100. Please contact [email protected] if you are interested in this.

Who is a user?

A user is a member of your team who logs into your knowledge base to view it or edit it.

How do I cancel my plan?

It's simple. Just email us at [email protected]

Is my data safe & secure?

Absolutely. our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, & battery backup. Our software & infrastructure is updated regularly with the latest security patches & we strive for 100% up-time. Our network is protected by an enterprise-class firewall & all ProProfs plans include remote data backups to keep your data safe. We believe that trust starts with transparency & provide real-time performance as well as historical data on our system performance & uptime.

What if I want both a public and a private knowledge base?

Yes, we can help with this. For example, you may want a private knowledge base for employees and a public knowledge base for customers. Please contact [email protected] to discuss how to set this up.

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phoenix

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