Try any plan free for 15 days

Fall Special: 20% off on 200 Pages Plan
25% off on 1500 Pages Plan
50% off on Unlimited Pages Plan

Steep discounts available on annual plans to help people impacted by COVID.

Monthly
YEARLY(Discounted)
Pages?
Public Views ?
Staff Users?
Knowledgebases,
Manuals & Docs ?
Branding & Custom Domain?
Revision History &
Version Control?
Professional Templates?
Authors?
Private Sites?
Roles & Collaboration?
Groups & Teams?
Merge Tags & Content Snippets?
Reports & Analytics?
Multi-Lingual Support?
Tooltips, Lightboxes & Pop-ups?
Conditional Content?
Import Sites?
Single Sourcing?
Help Widget?
ProProfs Collaborate?
ProProfs Training Maker?
ProProfs Live Chat?
ProProfs Help Desk?
Single-Sign-On, SAML?
Workflow Approvals?
White Label?
Custom License, Enterprise
Security & Ownership?
Vault?
Integrations?
Customer Support?

Free

  • $
Sign Up

Free

  • $
Sign Up
20
Unlimited
1
1
10 Learners
(Free Edition)
1 Operator
(Free Edition)
1 Agent
(Free Edition)
Sign Up
Features

ESSENTIALS

$ Page/month (billed annually)
Build a public knowledge base to support customers.
Try it Free Buy Now

ESSENTIALS

$ Page/month (billed annually)
Build a public knowledge base to support customers.
Try it Free Buy Now
  • 200 Pages ▼
    • 50 Pages (10 Users)
    • 100 Pages (25 Users)
    • 200 Pages 20% off (Popular) (50 Users)
    • 300 Pages (60 Users)
    • 400 Pages (100 Users)
    • 500 Pages (150 Users)
$720/Year $576/Year 20% off
Unlimited
50 Users
1
1
1
Basic
Basic
10 Learners
(Free Edition)
1 Operator
(Free Edition)
1 Agent
(Free Edition)
Basic
Premium Support
Buy Now
Features
Most Popular

PREMIUM

$ Page/month (billed annually)
Build unlimited public or private knowledgebases with secure access. Includes advanced features such as API, white label & more.
Try it Free Buy Now
Most Popular

PREMIUM

$ Page/month (billed annually)
Try it Free Buy Now
  • 200 Pages ▼
    • 100 Pages (25 Users)
    • 200 Pages 20% off (Popular)(50 Users)
    • 300 Pages (60 Users)
    • 400 Pages (100 Users)
    • 500 Pages (150 Users)
    • 750 Pages (200 Users)
    • 1000 Pages (300 Users)
    • 1500 Pages 25% off(UNLIMITED Users)
    • 2000 Pages 30% off (UNLIMITED Users)
    • 3000 Pages40% off (UNLIMITED Users)
    • Unlimited Pages50% off (UNLIMITED Users)
$1200/Year $960/Year 20% off
Unlimited
50 Users
Unlimited
Unlimited
Unlimited
Unlimited
Advanced
Advanced
10 Learners
(Free Edition)
1 Operator
(Free Edition)
1 Agent
(Free Edition)
Advanced
Onboarding & Success Manager
Buy Now
Features
Knowledge Base + Help Desk
Starts at $4/month

Complete Customer Service Solution

View Help Desk Pricing
All Plans Include
  • Mobile & Tablet
  • Security
  • Integrations
  • Import Content

You've Got Questions. We've Got Answers

How many help sites can I create?

You can create multiple unlimited help sites in an account regardless of the plan you choose.

Who is an author?

An author is a user who can create & edit content in the knowledge base.

Can I create a branded site?

Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo, editing the CSS, using your own HTML header & even your own domain name, is simple & easy.

Can I create a private knowledgebase?

Yes, you can create & manage usernames & passwords for every staff user by creating a private knowledge base. You can restrict public users from accessing your knowledge base & allow only authorized members to view the internal knowledge base.

How does the 15-day money back guarantee work?

If you cancel within 15 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our product. If you choose to cancel your account in the future you will never be charged again. We charge per full month; we don't prorate for pending months in the payment cycle in case of a refund.

Who is a staff user?

A staff user is a member of your team or organization vis-a-vis an editor, contributor or reviewer.

What types of payment do you accept?

Currently, we accept Visa, MasterCard, & American Express. We do not accept PayPal. For purchases over $3000, we can accept check payments for an additional processing fee of $100. Please contact [email protected] if you are interested in this.

Can I change plans at any time?

Yes. Simply email [email protected]

How do I cancel my plan?

It's simple. Just email us at [email protected]

Is my data safe & secure?

Absolutely, our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, & battery backup. Our software & infrastructure is updated regularly with the latest security patches & we strive for 100% up-time. Our network is protected by an enterprise-class firewall & all ProProfs plans include remote data backups to keep your data safe. We believe that trust starts with transparency & provide real-time performance as well as historical data on our system performance & uptime.

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  • Sony
  • Dell
  • Cisco
  • Dhl
  • Yale
  • Phoenix

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