Try any plan free for 15 days

August Special: 20% off on 200 Pages Plan

25% off on 1500 Pages Plan

50% off on Unlimited Pages Plan

Monthly

YEARLY(Discounted)

Public Views

Knowledgebases,
Manuals Sites & Docs

Private Sites

Admin

Author/Staff User

Logged In Viewers

Groups & Teams

Revision History & Version Control

Professional Templates

Roles & Collaboration

Merge Tags & Content Snippets

Reports & Analytics

Multi-Lingual Support

Tooltips, Lightboxes & Pop-ups

Conditional Content

Import Sites

Single Sourcing

Workflow Approvals

Help Widget

Single-Sign-On, SAML

Custom License, Enterprise
Security & Ownership

Vault

Integrations

Customer Support

ESSENTIALS

Public Help Center

200 Pages ▼
- 100 Pages
- 200 Pages 20% off (Popular)
- 300 Pages
- Need more? Try Premium

~~$60/Month~~ $48/Month 20% off

Total: ~~$720/Year~~ $576/Year 20% off

You will be billed in one payment
of $576/Year

Unlimited

1

Features

Most Popular

PREMIUM

Public or Secure Private knowledgebases

200 Pages ▼
- 200 Pages 20% off
- 300 Pages (Popular)
- 400 Pages
- Need more? Try Enterprise

~~$100/Month~~ $80/Month 20% off

Total: ~~$1200/Year~~ $960/Year 20% off

You will be billed in one payment
of $960/Year

Unlimited

3

Features

ENTERPRISE

Custom

Unlimited

Unlimited

Features

Add a custom URL and our White Label package to any plan for just $300/year.
Offer improved branding & experience by getting a custom URL and domain, removing “Powered By” links.

Add ProProfs Collaborate to any plan for just $300/year.
Grow Your Team’s Knowledge With Learning Focused Q&A Community Platform.

Add an additional site to any plan for just $300/year.
Sites are unique knowledge bases such as a new Help Center or User Manual.

Knowledge Base + Help Desk

Starts at $4/month

Complete Customer Service Solution

Knowledgebase
Ticketing
Chat
Survey
Training

View Help Desk Pricing

All Plans Include

Mobile & Tablet
Security
Integrations
Import Content

We believe software should make you happy.

Our knowledge base software is easy to use and backed by awesome support. Call us, chat with us, use our knowledge base or open a ticket and we'll get right back to you!

You've Got Questions. We've Got Answers

How many help sites can I create?

You can create multiple unlimited help sites in an account regardless of the plan you choose.

Who is an author?

An author is a user who can create & edit content in the knowledge base.

Can I create a branded site?

Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo, editing the CSS, using your own HTML header & even your own domain name, is simple & easy.

Can I create a private knowledgebase?

Yes, you can create & manage usernames & passwords for every staff user by creating a private knowledge base. You can restrict public users from accessing your knowledge base & allow only authorized members to view the internal knowledge base.

How does the 15-day money back guarantee work?

If you cancel within 15 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our product. If you choose to cancel your account in the future you will never be charged again. We charge per full month; we don't prorate for pending months in the payment cycle in case of a refund.

Who is a staff user?

A staff user is a member of your team or organization vis-a-vis an editor, contributor or reviewer.

What types of payment do you accept?

Currently, we accept Visa, MasterCard, & American Express. We do not accept PayPal. For purchases over $3000, we can accept check payments for an additional processing fee of $100. Please contact [email protected] if you are interested in this.

Can I change plans at any time?

Yes. Simply email [email protected]

How do I cancel my plan?

It's simple. Just email us at [email protected]

Is my data safe & secure?

Absolutely, our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, & battery backup. Our software & infrastructure is updated regularly with the latest security patches & we strive for 100% up-time. Our network is protected by an enterprise-class firewall & all ProProfs plans include remote data backups to keep your data safe. We believe that trust starts with transparency & provide real-time performance as well as historical data on our system performance & uptime.

Want to learn more?

Take A Tour, View Clients, or Read Testimonials