Try any plan free for 15 days

February Special: 20% off on 200 Pages Plan

25% off on 1500 Pages Plan

50% off on Unlimited Pages Plan

Monthly

YEARLY(Discounted)

Pages

Public Views

Knowledgebases,
Manuals & Docs

Branding & Custom Domain

Revision History &
Version Control

Professional Templates

Authors

Private Sites

Staff Users

Roles & Collaboration

Groups & Teams

Merge Tags & Content Snippets

Reports & Analytics

Multi-Lingual Support

Tooltips, Lightboxes & Pop-ups

Conditional Content

Import Sites

Single Sourcing

Help Widget

ProProfs Collaborate

ProProfs Training Maker

ProProfs Live Chat

ProProfs Help Desk

Single-Sign-On, SAML

Workflow Approvals

White Label

Custom License, Enterprise
Security & Ownership

Vault

Integrations

Customer Support

20

Unlimited

1

1

10 Learners
(Free Edition)

1 Operator
(Free Edition)

1 Agent
(Free Edition)

200 Pages ▼
- 20 Pages
- 50 Pages
- 100 Pages
- 200 Pages 20% off (Popular)
- 300 Pages
- 400 Pages
- 500 Pages

~~$480/Year~~ $384/Year 20% off

Unlimited

1

1

Basic

Basic

10 Learners
(Free Edition)

1 Operator
(Free Edition)

1 Agent
(Free Edition)

Basic

Premium Support

200 Pages ▼
- 20 Pages
- 50 Pages
- 100 Pages
- 200 Pages 20% off (Popular)
- 300 Pages
- 400 Pages
- 500 Pages
- 750 Pages
- 1000 Pages
- 1500 Pages25% off
- 2000 Pages30% off
- 3000 Pages40% off
- Unlimited Pages50% off

~~$960/Year~~ $768/Year 20% off

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Advanced

Advanced

10 Learners
(Free Edition)

1 Operator
(Free Edition)

1 Agent
(Free Edition)

Advanced

Onboarding & Success Manager

Knowledge Base + Help Desk

Starts at $4/month

Complete Customer Service Solution

Knowledgebase
Ticketing
Chat
Survey
Training

View Help Desk Pricing

All Plans Include

Mobile & Tablet
Security
Integrations
Import Content

We believe software should make you happy.

Our knowledge base software is easy to use and backed by awesome support. Call us, chat with us, use our knowledge base or open a ticket and we'll get right back to you!

You've Got Questions. We've Got Answers

How many help sites can I create?

You can create multiple unlimited help sites in an account regardless of the plan you choose.

Who is an author?

An author is a user who can create & edit content in the knowledge base.

Can I create a branded site?

Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo, editing the CSS, using your own HTML header & even your own domain name, is simple & easy.

Can I create a private knowledgebase?

Yes, you can create & manage usernames & passwords for every staff user by creating a private knowledge base. You can restrict public users from accessing your knowledge base & allow only authorized members to view the internal knowledge base.

How does the 30-day money back guarantee work?

If you cancel within 30 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our product. If you choose to cancel your account in the future you will never be charged again. We charge per full month; we don't prorate for pending months in the payment cycle in case of a refund.

Who is a staff user?

A staff user is a member of your team or organization vis-a-vis an editor, contributor or reviewer.

What types of payment do you accept?

Currently, we accept Visa, MasterCard, & American Express. We do not accept PayPal. For purchases over $3000, we can accept check payments for an additional processing fee of $100. Please contact [email protected] if you are interested in this.

Can I change plans at any time?

Yes. Simply email [email protected]

How do I cancel my plan?

It's simple. Just email us at [email protected]

Is my data safe & secure?

Absolutely, our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, & battery backup. Our software & infrastructure is updated regularly with the latest security patches & we strive for 100% up-time. Our network is protected by an enterprise-class firewall & all ProProfs plans include remote data backups to keep your data safe. We believe that trust starts with transparency & provide real-time performance as well as historical data on our system performance & uptime.

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