Try any plan free for 15 days

August Special: 20% off on 200 Pages Plan
25% off on 1500 Pages Plan
50% off on Unlimited Pages Plan
Monthly
YEARLY(Discounted)
Public Views ?
Knowledgebases,
Manuals Sites & Docs ?
Private Sites?
Admin?
Author/Staff User?
Logged In Viewers?
Groups & Teams?
Revision History & Version Control?
Professional Templates?
Roles & Collaboration?
Merge Tags & Content Snippets?
Reports & Analytics?
Multi-Lingual Support?
Tooltips, Lightboxes & Pop-ups?
Conditional Content?
Import Sites?
Single Sourcing?
Workflow Approvals?
Help Widget?
Single-Sign-On, SAML?
Custom License, Enterprise
Security & Ownership?
Vault?
Integrations?
Customer Support?

ESSENTIALS

Public Help Center
  • 200 Pages
    • 100 Pages
    • 200 Pages 20% off (Popular)
    • 300 Pages
    • Need more? Try Premium
$60/Month $48/Month 20% off
Total: $720/Year $576/Year 20% off
You will be billed in one payment
of $576/Year
Unlimited
1
1
1
Basic
Premium Support
Features
Unlimited
3
1
1
50
10
Basic
Basic
Premium Support
Features

ENTERPRISE

Custom
View Pricing
Unlimited
Unlimited
Unlimited
Custom
Custom
Custom
Unlimited
Advanced
Premium + Custom integrations
Onboarding & Success Manager
Features
Add a custom URL and our White Label package to any plan for just $300/year.
Offer improved branding & experience by getting a custom URL and domain, removing “Powered By” links.
Add ProProfs Collaborate to any plan for just $300/year.
Grow Your Team’s Knowledge With Learning Focused Q&A Community Platform.
Add an additional site to any plan for just $300/year.
Sites are unique knowledge bases such as a new Help Center or User Manual.
Knowledge Base + Help Desk
Starts at $4/month

Complete Customer Service Solution

View Help Desk Pricing
All Plans Include
  • Mobile & Tablet
  • Security
  • Integrations
  • Import Content

You've Got Questions. We've Got Answers

How many help sites can I create?

You can create multiple unlimited help sites in an account regardless of the plan you choose.

Who is an author?

An author is a user who can create & edit content in the knowledge base.

Can I create a branded site?

Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo, editing the CSS, using your own HTML header & even your own domain name, is simple & easy.

Can I create a private knowledgebase?

Yes, you can create & manage usernames & passwords for every staff user by creating a private knowledge base. You can restrict public users from accessing your knowledge base & allow only authorized members to view the internal knowledge base.

How does the 15-day money back guarantee work?

If you cancel within 15 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our product. If you choose to cancel your account in the future you will never be charged again. We charge per full month; we don't prorate for pending months in the payment cycle in case of a refund.

Who is a staff user?

A staff user is a member of your team or organization vis-a-vis an editor, contributor or reviewer.

What types of payment do you accept?

Currently, we accept Visa, MasterCard, & American Express. We do not accept PayPal. For purchases over $3000, we can accept check payments for an additional processing fee of $100. Please contact [email protected] if you are interested in this.

Can I change plans at any time?

Yes. Simply email [email protected]

How do I cancel my plan?

It's simple. Just email us at [email protected]

Is my data safe & secure?

Absolutely, our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, & battery backup. Our software & infrastructure is updated regularly with the latest security patches & we strive for 100% up-time. Our network is protected by an enterprise-class firewall & all ProProfs plans include remote data backups to keep your data safe. We believe that trust starts with transparency & provide real-time performance as well as historical data on our system performance & uptime.

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