Knowledge Base Software › Case Studies
Health Licensing Coordinator, Nebraska Department of Human and Health Services
ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
Creative Solutions Manager, Kenco Logistics
With ProProfs, we've had an explosion in data available to our team; in just a few months, our knowledge base has exploded to over 200 useful articles full of relevant data, documentation, images and video.
Learning & Development Manager, Smokeball
The client-facing knowledge base we created using ProProfs Knowledge Base software was of significant help in increasing page views and improving engagement rate.
Director of Technology Initiatives, Touro College.
I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
Systems Director, RightAnswer.com
The software empowered us to implement, update, and maintain user documentation with ease and now we are sorted.
Training Specialist, The Studio Technologies Inc.
We significantly reduced errors in every order, thanks to the centralized source of information we created using ProProfs Knowledge Base Software.
Product Manager, Descartes Systems (Germany) GmbH
The result of using ProProfs Knowledge Base software as our "new" tool for end-user documentation is that even other departments participate in writing articles. The process of user management contributes significantly to producing good quality content. Being a Product Manager, I can review articles and make changes before finally publishing it. Changes that are requested can be done quickly and effortlessly. Thanks to ProProfs, our end-user documentation is constantly growing, and now even other products of the company will find their way into ProProfs. We are happy.