Week 2 Evaluation 3
Week 2 Evaluation 3.
DST W2 e3.
- 1.
It is a system that will provide eBay buyers with a tool to amend negative or neutral Feedback left for sellers.
- A.
Feedback Amender
- B.
Feedback Revision
- C.
Feedback Changer
- D.
Feedback Editor
Correct Answer
B. Feedback Revision -
- 2.
When composing an email in Kana, all messages must:
- A.
Include a greeting, header, footer, and signature.
- B.
Include a header, footer, and canned response.
- C.
Include a greeting, header, footer, signature, and Marketplace Safety Tip.
- D.
Include the member’s name.
Correct Answer
A. Include a greeting, header, footer, and signature. -
- 3.
What does the Binoculars Icon do?
- A.
Redirect
- B.
Recreate
- C.
Find
- D.
Statistics
Correct Answer
C. Find -
- 4.
What department deals with Keyword Spamming in the title of a listing?
- A.
VeRO/INF
- B.
PI
- C.
Motors
- D.
LP
Correct Answer
D. LP -
- 5.
What does BTAC stand for?
- A.
Building Tactics Against Counterfeits
- B.
Belief and Trust by Attacking Counterfeits
- C.
Building Trust by Attacking Counterfeits
- D.
Battle of Trust Against Counterfeits
Correct Answer
C. Building Trust by Attacking Counterfeits -
- 6.
In KANA, it is not advisable to use templates because they do not drive consistency in member messaging.
- A.
True
- B.
False
Correct Answer
B. False -
- 7.
Within how many days must sellers send a feedback revision request from the time they receive their negative or neutral Feedback?
- A.
15
- B.
20
- C.
21
- D.
30
Correct Answer
D. 30 -
- 8.
What does the ABC button represent in Kana?
- A.
Grammar check
- B.
Spell check
- C.
Punctuation check
- D.
Capitalization check
Correct Answer
B. Spell check -
- 9.
If a seller has had a considerable experience on eBay, having sold a large volume of items, there is some consideration for selling bootleg items online.
- A.
True
- B.
False
Correct Answer
B. False -
- 10.
If a seller receives more negatives than positives from the same buyer in the same week…
- A.
The seller's Feedback score will be increased by one point.
- B.
The seller's Feedback score will not change.
- C.
The seller's Feedback score will be reduced by one point.
- D.
None of the above
Correct Answer
C. The seller's Feedback score will be reduced by one point. -
- 11.
Today is Sep. 3, 2008. Dennis Gregor bought two items (a Bulgarian stamp and a history book) from “hiztoria” on Sep. 28, 2006 (hiztoria left him feedback for both on the same date), another two items (a bow tie and a Hello Kitty handkerchief) from “caterpillarmom” on Sep. 25, 2007 (caterpillar left him feedback on Sep. 26, 2007 and October 13, 2007 separately), and one item (an Elvis memorabilia) from “zconlineshop” on March 5, 2006 (zconlineshop left feedback on March 7, 2006). Granting these are the only transactions he has had, what is Dennis Gregor’s feedback rating?
- A.
0
- B.
1
- C.
3
- D.
4
- E.
5
Correct Answer
D. 4 -
- 12.
What activity or behavior doesn’t Fraud take care of?
- A.
INR
- B.
SNAD
- C.
B001
- D.
UPI Strikes
Correct Answer
D. UPI Strikes -
- 13.
Sellers with one or more DSR below 4.1 may be restricted from listing until their DSRs improve.
- A.
True
- B.
False
Correct Answer
A. True -
- 14.
If I left a neutral feedback, I cannot revise it to become:
- A.
Positive
- B.
Negative
- C.
Positive and negative if my feedback score is below 10.
- D.
Both A & B
Correct Answer
B. Negative -
- 15.
If a buyer declines a feedback revision request, on the pre-defined form, what reason(s) can't a buyer choose?
- A.
The seller did not resolve the problem as stated.
- B.
The seller resolved the problem but I’m not satisfied with the resolution.
- C.
The original feedback I left was accurate.
- D.
I have already informed the seller about the reason.
- E.
I don’t want to share the reason with the seller.
Correct Answer
D. I have already informed the seller about the reason. -
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Mar 21, 2022Quiz Edited by
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Oct 01, 2009Quiz Created by
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