Week 2 Evaluation 2
Week 2 Eval 2.
DST W2E2.
- 1.
What does ACH stand for?
- A.
Automated Clearing House
- B.
Automatic Clearance Home
- C.
Automated Clearance House
- D.
Automated Clearing Home
Correct Answer
A. Automated Clearing House -
- 2.
What is the default source of funding options if the customer has a confirmed bank account and registered credit card?
- A.
PayPal balance
- B.
IACH
- C.
MoneyBond
- D.
ECheck
Correct Answer
B. IACH -
- 3.
What gives us a detailed history of fees, payments, credits and refunds on a sellers account?
- A.
View Account Status
- B.
Seller Dashboard
- C.
Billing Hub
- D.
E-Invoice
Correct Answer
A. View Account Status -
- 4.
What is the final value fee for a store item that sold for $23.21?
- A.
$2.03
- B.
$2.19
- C.
$2.79
- D.
No Fee
Correct Answer
C. $2.79 -
- 5.
This is when and where our system calculates what a member owes.
- A.
Invoice Generation (IGEN)
- B.
Billing Invoice Process (BIP)
- C.
Direct Pay Processing
- D.
Credit Card Processing
- E.
Both B and D
Correct Answer
B. Billing Invoice Process (BIP) -
- 6.
The two VAS pink boxes are for internal use only. Members cannot see them.
- A.
True
- B.
False
Correct Answer
A. True -
- 7.
Which tool shows a relist history for any item?
- A.
Relist History and Credit Occurrence
- B.
Relist Occurrence and Credit Status
- C.
Credit Searching System for Relist
- D.
Relist Occurrence and Credit System
- E.
Relist Occurrence and Credit Search
Correct Answer
E. Relist Occurrence and Credit Search -
- 8.
This type of PayPal account is for members who will have a high transaction volume, need to accept credit card payments, or would like access to our special features not offered with Personal accounts.
- A.
Premier
- B.
Business
- C.
Anchor
- D.
Premium
- E.
Basic
Correct Answer
A. Premier -
- 9.
As a Store seller, you can earn a Store Referral Credit and save 55% off Final Value Fees for Store Inventory listings when you drive traffic to your Store.
- A.
True
- B.
False
Correct Answer
B. False -
- 10.
How does a seller offer $2000 PBP on their listings on eBay?
- A.
Seller has a Business or Premier PayPal account.
- B.
Seller’s eBay feedback rating is at least 50.
- C.
Seller’s positive feedback percentage is at least 98%.
- D.
All of the above
- E.
None of the above
Correct Answer
D. All of the above -
- 11.
Which of the following will qualify you to open a Seller’s account?
- A.
PayPal account on file.
- B.
Credit card on file.
- C.
Bank account on file.
- D.
All of the above
Correct Answer
D. All of the above -
- 12.
Which type of check verifies the card number and expiry date as well as checks to see if the card is able to accept charges?
- A.
ID Verify Process
- B.
CVV2 / CVN check
- C.
$1.00 Authorization check
- D.
Address verification check (AVS)
Correct Answer
C. $1.00 Authorization check -
- 13.
Intangible items such as software downloads, services or quasi-cash qualify for PBP coverage.
- A.
True
- B.
False
Correct Answer
B. False -
- 14.
Which of the following is not a section of the View Account Status (VAS) page (CSR View)?
- A.
Account Summary
- B.
Pink boxes
- C.
Account Activity
- D.
None of the above
Correct Answer
D. None of the above -
- 15.
Seller Protection covers:
- A.
Credit card chargebacks from fraudulent card use
- B.
Credit card chargebacks for false claims of non-delivery
- C.
Buyer complaints for false claims of non-delivery
- D.
All of the above
Correct Answer
D. All of the above -
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Current Version
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Mar 21, 2022Quiz Edited by
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Sep 30, 2009Quiz Created by
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