Tbun Mini Quiz™ #2
To Test new staff about the knowledge they know about what they suppose to know/do.
- 1.
When a customer having a complain about an Online Game of not updating to the latest patch, what are the action you should take?
- A.
Ask them to download it by themself.
- B.
If the game have an update, inform to Supervisor.
- C.
Try ask them to change PC.
- D.
Ask them to play other game
Correct Answer
B. If the game have an update, inform to Supervisor. -
- 2.
Customer complaining about thier PC having a problem (sound problem). What should you do?
- A.
Take a new headphone and bring to them.
- B.
Check if the Audio jack is connected properly.
- C.
See if the Volume of the current Headphone is set on high.
- D.
If old headphone not working,change into a new one.
- E.
Write a report about the PC having the problem
Correct Answer(s)
A. Take a new headphone and bring to them.
B. Check if the Audio jack is connected properly.
C. See if the Volume of the current Headphone is set on high.
D. If old headphone not working,change into a new one.
E. Write a report about the PC having the problem -
- 3.
Customer complaining about there is no display on their monitor. What should you do?
- A.
Check if the display cable is connected.
- B.
Ask them to change PC.
- C.
See if the monitor got power.
Correct Answer(s)
A. Check if the display cable is connected.
C. See if the monitor got power. -
- 4.
Whats the meaning of GCA?
- A.
Garena Counter Attack
- B.
Garena Cyber Ally
- C.
Garena Cybercafe Alliance
- D.
Garena Premium Cybercafe
Correct Answer
C. Garena Cybercafe Alliance -
- 5.
Which of the following is the function of GCA?
- A.
Heroes of Newerth : Free all Heroes
- B.
Blackshot : 5% extra on EXP and BP
- C.
Heroes of Newerth : Verified or basic matchmaking access
- D.
League of Legend : Double IP 24hour
- E.
Garena : Can enter a full room with Gold Member
- F.
League of Legend : Free all Heroes
Correct Answer(s)
A. Heroes of Newerth : Free all Heroes
B. Blackshot : 5% extra on EXP and BP
C. Heroes of Newerth : Verified or basic matchmaking access
D. League of Legend : Double IP 24hour
E. Garena : Can enter a full room with Gold Member -
- 6.
What are the thing need to be write down on the endshift paper?
- A.
How many pages. (eg:1/2)
- B.
Staff Name & Signature
- C.
Date
- D.
Total Cash
- E.
Total Server
- F.
Company name. (eg: Tbun Prima Setapak)
Correct Answer(s)
A. How many pages. (eg:1/2)
B. Staff Name & Signature
C. Date
D. Total Cash
F. Company name. (eg: Tbun Prima Setapak) -
- 7.
Which of below answer is the benefit of playing in Tbun Network Internet Cafe?
- A.
Cubi Internet Zone
- B.
Garena Cyber Cafe Alliance
- C.
CIB Cyber Group
- D.
@Cash Cafe
Correct Answer(s)
B. Garena Cyber Cafe Alliance
D. @Cash Cafe -
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
-
Mar 17, 2022Quiz Edited by
ProProfs Editorial Team -
Aug 13, 2012Quiz Created by
Kizrat
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