PC Technician

25 Questions | By Jbotwe | Updated: Feb 27, 2013 | Attempts: 304

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Questions and Answers

1.

Which of the following is the process a scanner uses to scan images to a computer?
- A.
  
  Light is shown through the image and onto the scanner head.
- B.
  
  Light is reflected off a mirror onto the Charged Coupled Device (CCD)
- C.
  
  Light is flashed off a mirror unto the CCD.
- D.
  
  Light is reflected off the image and into a camera.
Correct Answer
B. Light is reflected off a mirror onto the Charged Coupled Device (CCD)
2.

A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace?
- A.
  
  fuser
- B.
  
  ozone filter
- C.
  
  transfer corona
- D.
  
  Primary corona
Correct Answer
B. ozone filter
3.

A printer takes a long time to print high-end graphics. Which of the following will be the FIRST action to take?
- A.
  
  Recommend the use of smaller graphics.
- B.
  
  Replace the toner cartridge.
- C.
  
  Recommend connecting fewer users to the printer.
- D.
  
  Check the amount of memory installed.
Correct Answer
D. Check the amount of memory installed.
4.

A technician is installing a printer that uses a parallel cable to connect to a computer. Which of the following pin configurations might the technician encounter?
- A.
  
  9 pin D-type
- B.
  
  36 pin Centronics
- C.
  
  25 pin Centronics
- D.
  
  13 pin D-type
Correct Answer
B. 36 pin Centronics
5.

Which of the following printers prints mum-part forms at once?
- A.
  
  Inkjet
- B.
  
  Thermal
- C.
  
  Impact
- D.
  
  Laser
Correct Answer
C. Impact
6.

A technician has added memory to a laser printer. To allow the printer driver software to use the additional memory, the amount of memory should be modified in:
- A.
  
  The device settings tab in Printer Properties.
- B.
  
  Device Manager by clicking on the printer's driver and selecting Parameters.
- C.
  
  Device Manager by selecting Upgrade Upgrade Driver.
- D.
  
  The color management tab in Printer Properties.
Correct Answer
A. The device settings tab in Printer Properties.
7.

When installing a new scanner, Windows XP does not automatically recognize the scanner. Which of the following actions should be taken?
- A.
  
  Use the Scanners and Cameras wizard to add the device.
- B.
  
  Enable the scanner in the BIOS
- C.
  
  Add new printer wizard.
- D.
  
  Ensure the scanner is not locked.
Correct Answer
A. Use the Scanners and Cameras wizard to add the device.
8.

A technician is locked out of a desktops BIOS because of a forgotten password. Which of the following is a mwthod of removing the password?
- A.
  
  Replace the power supply unit.
- B.
  
  Reseat the systems memory.
- C.
  
  Reset the proper jumper.
- D.
  
  Re-install the operating system
Correct Answer
C. Reset the proper jumper.
9.

To force a user to use Ctrl-Alt-Delete to log into the computer, a technician can go to Control Panel then:
- A.
  
  Accessibility options.
- B.
  
  Security Center.
- C.
  
  User accounts and the Advanced tab.
- D.
  
  Windows Firewall.
Correct Answer
C. User accounts and the Advanced tab.
10.

Which of the following would be an example of a biometric device?
- A.
  
  USB security key
- B.
  
  Smart card reader
- C.
  
  Thumb print reader
- D.
  
  Encryption password
Correct Answer
C. Thumb print reader
11.

To bypass the autorun software that loads when a secure USB key is plugged in, which of the following keys should be held down when plugging in the USB key?
- A.
  
  Shift
- B.
  
  Alt
- C.
  
  Windows
- D.
  
  Ctrl
Correct Answer
A. Shift
12.

W hichnof the following would be the correct way tom dispose of the laptop battery?
- A.
  
  Refer to the dispoasl information located on the battery.
- B.
  
  Place the battery on a shelf for storage.
- C.
  
  Place the battery in a trash compactor separately from the laptop.
- D.
  
  Dispose of the battery in the same manner as the laptop.
Correct Answer
A. Refer to the dispoasl information located on the battery.
13.

Which of the following desktop hardware should a technician be MOST concerned with disposing of correctly?
- A.
  
  Hard drives
- B.
  
  Power cords
- C.
  
  Batteries
- D.
  
  Disk drives
Correct Answer
C. Batteries
14.

When working inside a computer, a technician should:
- A.
  
  Remove the power supply from the desktop to prevent damage.
- B.
  
  Connect a multi-meter to detect for electrostatic discharge (ESD)
- C.
  
  Use anti-static tools to prevent ESD.
- D.
  
  Leave the desktop connected to a power strip to prevent a circuit overload.
Correct Answer
C. Use anti-static tools to prevent ESD.
15.

A dual layer DVD-R disc has a maximum data capacity of:
- A.
  
  4.7GB
- B.
  
  2.1GB
- C.
  
  700MB
- D.
  
  9.4GB
Correct Answer
D. 9.4GB
16.

Before removing a shared folder from a computer on a network, which of the following should be done FIRST?
- A.
  
  Defrag the computer's hard drive.
- B.
  
  Notify all users
- C.
  
  Close all open files
- D.
  
  Remove share privileges
Correct Answer
B. Notify all users
17.

When a user would like to access a file server with Universal Name Convention (UNC), which of the following information is needed?
- A.
  
  Hostname and path name
- B.
  
  HTTP server address on Address Bar
- C.
  
  SMTP server address
- D.
  
  DHCP server information
Correct Answer
A. Hostname and path name
18.

A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is 'Microsoft Office Document Image Writer.' The technician should understand that the problem is that the printer
- A.
  
  Driver is corrupt.
- B.
  
  Is not turned on.
- C.
  
  Cable is unplugged
- D.
  
  Has not been installed on the user's computer.
Correct Answer
D. Has not been installed on the user's computer.
19.

A technician receives a laptop that is running out of battery power more quickly than expected. Which of the following can the technician do to correct the problem?.
- A.
  
  Stop using the battery and use alternating current (AC) power for the laptop.
- B.
  
  Replace the battery by purchasing a new battery from the manufacturer.
- C.
  
  Replace the AC adaptor by purchasing a new adaptor from the manufacturer.
- D.
  
  Note on the work order that the laptop is losing battery capabilities and the laptop must be replaced.
Correct Answer
B. Replace the battery by purchasing a new battery from the manufacturer.
20.

A technician is building a new computer for a client and installing an IDE hard drive. The technician should attach the new hard drive to:
- A.
  
  An 80 pin ribbon cable.
- B.
  
  A 40 pin ribbon cable
- C.
  
  A 34 pin ribbon cable
- D.
  
  A 6 pin round cable
Correct Answer
B. A 40 pin ribbon cable
21.

Which of the following would be the last step when installing a network printer?
- A.
  
  Print the test page.
- B.
  
  Print a blank sheet of paper
- C.
  
  Ping the printer's IP address.
- D.
  
  Reboot the computer
Correct Answer
A. Print the test page.
22.

A technician is upgrading the memory on laptop that has front-side bus speed of 400MHz. Which of the following memory module types has the minimum amount of bandwidth necessary to support this upgrade?
- A.
  
  PC2100
- B.
  
  PC2700
- C.
  
  PC3200
- D.
  
  PC4200
Correct Answer
C. PC3200
23.

A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST
- A.
  
  Reboot the computer
- B.
  
  Replace the touchpad
- C.
  
  Clean the touchpad
- D.
  
  Update the driver
Correct Answer
C. Clean the touchpad
24.

A laptop boots up but the screen appears dark even during the power-on self test (POST) except when viewed from an angle. Adjusting the brightness and contrast has not resolved the problem. Which of the following is MOST likely the cause?
- A.
  
  The device driver for the VGA card has become corrupted.
- B.
  
  The backlight or inverter has failed
- C.
  
  The advanced configuration and power interface (ACPI)power management settings have become corrupted.
- D.
  
  The CPU or VGA card has failed
Correct Answer
B. The backlight or inverter has failed
25.

Which of the following Windows XP applets is used to help configure a newly installed wireless adapter?
- A.
  
  Portable Media Devices
- B.
  
  Internet Options
- C.
  
  Wireless Network setup Wizard
- D.
  
  Windows security settings
Correct Answer
C. Wireless Network setup Wizard

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Current Version
Feb 27, 2013

Quiz Edited by
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Sep 27, 2012

Quiz Created by
Jbotwe

PC Technician

Which of the following is the process a scanner uses to scan images to a computer?

A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace?

A printer takes a long time to print high-end graphics. Which of the following will be the FIRST action to take?

A technician is installing a printer that uses a parallel cable to connect to a computer. Which of the following pin configurations might the technician encounter?

Which of the following printers prints mum-part forms at once?

A technician has added memory to a laser printer. To allow the printer driver software to use the additional memory, the amount of memory should be modified in:

When installing a new scanner, Windows XP does not automatically recognize the scanner. Which of the following actions should be taken?

A technician is locked out of a desktops BIOS because of a forgotten password. Which of the following is a mwthod of removing the password?

To force a user to use Ctrl-Alt-Delete to log into the computer, a technician can go to Control Panel then:

Which of the following would be an example of a biometric device?

To bypass the autorun software that loads when a secure USB key is plugged in, which of the following keys should be held down when plugging in the USB key?

W hichnof the following would be the correct way tom dispose of the laptop battery?

Which of the following desktop hardware should a technician be MOST concerned with disposing of correctly?

When working inside a computer, a technician should:

A dual layer DVD-R disc has a maximum data capacity of:

Before removing a shared folder from a computer on a network, which of the following should be done FIRST?

When a user would like to access a file server with Universal Name Convention (UNC), which of the following information is needed?

A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is 'Microsoft Office Document Image Writer.' The technician should understand that the problem is that the printer

A technician receives a laptop that is running out of battery power more quickly than expected. Which of the following can the technician do to correct the problem?.

A technician is building a new computer for a client and installing an IDE hard drive. The technician should attach the new hard drive to:

Which of the following would be the last step when installing a network printer?

A technician is upgrading the memory on laptop that has front-side bus speed of 400MHz. Which of the following memory module types has the minimum amount of bandwidth necessary to support this upgrade?

A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST

A laptop boots up but the screen appears dark even during the power-on self test (POST) except when viewed from an angle. Adjusting the brightness and contrast has not resolved the problem. Which of the following is MOST likely the cause?

Which of the following Windows XP applets is used to help configure a newly installed wireless adapter?