A. Marketing is an organizational function and a set of processes for creating, communicating and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders.
B. Marketing is the activity, conducted by organizations and individuals, that operates through a set of institutions and processes for creating, communicating, delivering, and exchanging market offerings that have value for customers, clients, marketers, and society at large.
C. Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
None of the above
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It is difficult to visualize, not like marketing of goods
It is often restricted by rigid regulation
It is a combination of goods and services
All of them are correct
Internet Banking
Cable TV
Insurance
Priority Banking
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Product
Physical Environment
Productivity and Quality
Promotion
Price
Education
People
Process
Distribution / Place
Product Elements
Place and Time
People
Price
Process
Promotion and Education
Physical Environment
Productivity and Quality
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True
False
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True
False
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Needs Recognition - Consumption - Information Search - Post Purchase Evaluation
Consumption - Post Purchase Evaluation - Information Search - Purchase - Needs Recognition
Needs Recognition- Information Search - Pre purchase evaluation - Post Purchase Evaluation
Needs Recognition - Information Search- Pre purchase evaluation - Purchase -Consumption - Post Purchase Evaluation
Information Search- Post Purchase Evaluation
Purchase - Consumption - Post Purchase Evaluation
All of them are correct
None of them correct
Monetary Input, Time Frame, Risk
Monetary Input, Fee, Cost of opportunity
Service, Product, Cost of service
Monetary input and output
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