IT Technician
Quiz to measure knowledge of candidates for a temp position
- 1.
What key do you press to boot Windows into "safe mode"?
- A.
F1
- B.
F5
- C.
F8
- D.
Alt+F1
- E.
Ctrl+Break
Correct Answer
C. F8Explanation
F8 will show a text menu with a few options. The most common ones are "Safe mode" and "Safe mode with networking". This is a helpful method to determine if some service or driver or other auto-start program running in background is causing the problem.Rate this question:
-
- 2.
What folder are Windows user profiles stored in Windows 7 and Windows Vista?
- A.
C:\profiles
- B.
C:\windows
- C.
C:\windows\users
- D.
C:\users
- E.
C:\Documents and Settings
Correct Answer
D. C:\usersExplanation
Starting with Windows Vista, Microsoft changed the folder from c:\Documents and Settings to c:\usersRate this question:
-
- 3.
How do you uninstall a program on Windows 7?
- A.
Click the uninstall icon in the specific folder under c:\Program Files or on start menu
- B.
Start > Control Panel > Add or Remove programs
- C.
Run the installation program but choose Remove instead of Install
- D.
Start > Control Panel > Uninstall a program
- E.
Delete the shortcut icon and that will prompt to uninstall the application
Correct Answer
D. Start > Control Panel > Uninstall a programExplanation
It changed slightly since Windows XP. XP it was called "Add or Remove Programs"Rate this question:
-
- 4.
In Windows 7 What is the most typical method to see how much RAM a PC has installed?
- A.
Start > Run > type "MSinfo"
- B.
Start > Right click "My Computer" > Properties
- C.
Task Manager
- D.
Right click "My Computer" click "Manage"
- E.
Start > Run > type "memory"
Correct Answer
B. Start > Right click "My Computer" > PropertiesExplanation
MSinfo32.exe will also show RAM. Task Manager > Performance Tab will also show it but only if you have rights.Rate this question:
-
- 5.
How do you give someone Admin privledges on the local PC?
- A.
Start > Run > CMD > net user /add /admin
- B.
Control Panel > User Accounts > modify
- C.
Task Manager > Users tab > add to group
- D.
Control Panel > users > right click on user > click "Make Administrator"
- E.
Right click Computer > manage > groups > Administrator > add
Correct Answer
E. Right click Computer > manage > groups > Administrator > addExplanation
Basically you need to put them in the local Administrators group. Control Panel users allow you to but with more steps and easier to get lost and it varies depending on version of windows.Rate this question:
-
- 6.
Which are the most helpful troubleshooting methods for "I cant connect to the network"?
- A.
Start > run > type "NetDiag"
- B.
Ping command, check link light(s) and cables
- C.
Delete network connection and recreate
- D.
Right click network icon in system tray > Troubleshoot problems
- E.
Unplug network cable and reconnect
Correct Answer
B. Ping command, check link light(s) and cablesExplanation
Link lights check very low level connection and ping checks high level TCP/IP connection.Rate this question:
-
- 7.
What is a common way to see and disable specific services and other programs from automatically starting?
- A.
Start > type "Msconfig"
- B.
Download a utility like Ccleaner or AutoStart
- C.
Services > click the item > disable
- D.
Empty the startup group
- E.
Press F8 at boot and disable services
Correct Answer
A. Start > type "Msconfig"Explanation
MSconfig is included in windows. CCleaner and AutoStart are good too but they are not includedRate this question:
-
- 8.
Which of the following is not a valid IP address?
- A.
10.0.0.10
- B.
192.168.22.33
- C.
4.2.2.2
- D.
192.168.324.5
- E.
127.0.0.1
Correct Answer
D. 192.168.324.5Explanation
Because maximum value for a "octet" (one part of the IP address) is 255 (324 is too high)Rate this question:
-
- 9.
What is one of the main benefits of DNS?
- A.
You can browse the network
- B.
You can boot up a device and have IP addresses automatically assigned
- C.
You can use a hostname instead of an IP address
- D.
You can block access to certain devices
- E.
You can have two IP addresses for the same hostname
Correct Answer
C. You can use a hostname instead of an IP address -
- 10.
What is a common way to get/install windows updates in Windows 7?
- A.
Start > type winupdates
- B.
Control Panel > Updates
- C.
Www.updates.microsoft.com
- D.
IE8 > pull down Safety menu > Windows updates
- E.
Ctrl+Alt+Delete > windows updates
Correct Answer
D. IE8 > pull down Safety menu > Windows updatesExplanation
the closest confusing one is Control Panel > Updates. You have to click "Security Center"Rate this question:
-
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Jan 07, 2013Quiz Edited by
ProProfs Editorial Team -
Oct 14, 2009Quiz Created by
Mike.suding
Back to top