Help Desk

2 Questions | By Christystar | Updated: Jan 17, 2013 | Attempts: 35

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Help Desk Quizzes & Trivia

Survey of Helpdesk Support

Questions and Answers

1.

How may calls do you handle a day
- A.
  
  25 or more
- B.
  
  10 to 25
- C.
  
  Less then 10
2.

How may calls can you complete within 5 minutes
- A.
  
  76 to 100%
- B.
  
  50 to 75 %
- C.
  
  10 to 49%

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Current Version
Jan 17, 2013

Quiz Edited by
ProProfs Editorial Team
Aug 21, 2010

Quiz Created by
Christystar

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