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Component 10

43 Questions
Hardware Quizzes & Trivia
Questions and Answers
  • 1. 
    Which of the following best describes a process? 
    • A. 

      A small batch of work

    • B. 

      A series of activities that produce work

    • C. 

      A group of people hat undertake work

    • D. 

      An organization that performs work

  • 2. 
    Process analysis includes which of the following?
    • A. 

      Knowledge of process components and relationships between them

    • B. 

      Identification of opportunties for improvement

    • C. 

      Both

    • D. 

      Neither

  • 3. 
    Process redesign includes which of the following?
    • A. 

      A change in process

    • B. 

      Anticipation of a good outcom

    • C. 

      Both

    • D. 

      Neither

  • 4. 
    A workflow is a process
    • A. 

      True

    • B. 

      False

  • 5. 
    Workflow analysis includes which of the following?
    • A. 

      Knowledge of process components and relationships between them

    • B. 

      Identification of opportunites for improvement

    • C. 

      Both

    • D. 

      Neither

  • 6. 
    Which of the following is not considered knowledge?
    • A. 

      True and justified beliefs

    • B. 

      Declarative facts

    • C. 

      Procedural facts

    • D. 

      Beliefs that may be true

  • 7. 
    Which of the following ins NOT and IOM characteristic of quality healthcare?
    • A. 

      Efficient

    • B. 

      Timely

    • C. 

      Provider centered

    • D. 

      Equitable

  • 8. 
    Which of the following is NOT a characteristic of Meaningful Use of Heath IT?
    • A. 

      Referes to the use of Health IT to improve patient care

    • B. 

      Includes ePrescribing and provider order entry

    • C. 

      Has been in legislation for over 20 years

    • D. 

      Includes incentives for meeting requirements for care

  • 9. 
    Which of the following is NOT a Meaningful Use requirement?
    • A. 

      Greater than or equal to 80% of all orders entered by the authorizing provider

    • B. 

      Use of data standards for lab tests and diagnoses

    • C. 

      Greater than or equal to 90% of eligible pneumonia patients receive antibiotics within 12 hous of an office visit

    • D. 

      Use of health IT by providers

  • 10. 
    Mark the symbols that are common flowchart symbols
    • A. 

      Pentagon

    • B. 

      Arrow

    • C. 

      Oval

    • D. 

      Rectangle

  • 11. 
    What symbol should be used to diagram the following process step: "If the patient is a new patient"?
    • A. 

      Pentagon

    • B. 

      Diamond

    • C. 

      Oval

    • D. 

      Rectangle

  • 12. 
    Which of the following is used to indicate that a flowhart continues on another page?
    • A. 

      Circle connector

    • B. 

      Process box

    • C. 

      Dotted line

    • D. 

      Curved arrow

  • 13. 
    Whichof the following should be used to diagram the following text: "the new patient intake form is received, the information is confirmed with the patient, then entered into the EMR"
    • A. 

      Terminal symbol, then two parallel process boxes

    • B. 

      Circle, process box, then a diamond

    • C. 

      Document symbol, then two sequential process boxes

    • D. 

      Document box, then a diamond followed by a terminal symbol

  • 14. 
    An analyst needs to show infomation movement and the order of the steps.  Which of the following diagram notations should be used?
    • A. 

      Use case scenario

    • B. 

      Stakeholder diagram

    • C. 

      Data flow diagram

    • D. 

      Context diagram

  • 15. 
    An analyst needs to show information content.  Which of the following notations would be appropriate?
    • A. 

      Flowchart

    • B. 

      E-R Diagram

    • C. 

      Data Flow diagram

    • D. 

      Workflow diagram

  • 16. 
    An analyst needs to show detailed process steps.  Which of the following diagrams is the most appropriate?
    • A. 

      UML diagram

    • B. 

      ISO data flow diagram

    • C. 

      Context diagram

    • D. 

      E-R diagram

  • 17. 
    Indicate which statement is true.
    • A. 

      Information flow and Workflow are the same thing

    • B. 

      Information flow and workflow can be shown on a context diagram

    • C. 

      Information flow and process flow can be sown on an E-R diagram

    • D. 

      Information flow and process flow can be shown on a flowchart

  • 18. 
    Which of the following is a True statement
    • A. 

      Multiple process aspects may be represented on some diagrams

    • B. 

      Three is only one type of diagram for each process aspect

    • C. 

      There is not any overlap in the symbols used in differnt notations

    • D. 

      There is only one correct representation for any process

  • 19. 
    How  many data stores are used in the data flow diagram
    • A. 

      One

    • B. 

      Two

    • C. 

      Three

    • D. 

      Four

  • 20. 
    A context diagram created from the dataflow diagram would have which of the following names for the process?
    • A. 

      Prescription drug confirmation

    • B. 

      Patient office visit

    • C. 

      Pharmacy order enty

    • D. 

      EPrescribing

  • 21. 
    A context diagram created from the data flow diagram would have which of the following?
    • A. 

      Less detail

    • B. 

      More processes

    • C. 

      Fewer roles

    • D. 

      Smaller data stores

  • 22. 
    A context diagram is which of the following
    • A. 

      A flowchart

    • B. 

      A dataflow diagram

    • C. 

      A digital process

    • D. 

      A data model

  • 23. 
    Which best describes the goal of Knowledge Acquisition
    • A. 

      To increase analysts clinical knowlege

    • B. 

      To gather and capture process knowledge

    • C. 

      To create process diagrams

    • D. 

      To document clinical procedures

  • 24. 
    Which of the following is true for knowlege acquisitionKA in support of EMR
    • A. 

      Acquiring the softwaree venfor is a likely means of KA

    • B. 

      Clinic staff cannot acquire knowledge through technology purchse

    • C. 

      Clinics will likely replace existing saff with trained experts in EMR use

    • D. 

      Clinics will acquire knowledge hrough process analysis

  • 25. 
    Which of the following types of knowedge is the easiest for organizations to share with others
    • A. 

      Coded knowledge

    • B. 

      Tacit knowledge

    • C. 

      Sticky knowledge

    • D. 

      Experiential knowledge

  • 26. 
    Which of the following CMM levelels best describes the folloing organization:  There are standard operating proedures, and performance is fairly consistent.  When adapted to new situations, the process performance is not predictable, and sometimes results are substandard."
    • A. 

      Level 1

    • B. 

      Level 2

    • C. 

      Level 3

    • D. 

      Level 4

  • 27. 
     clinic that you are working with is a CMM level "Managed"   Which of the following methodologies whould be used to obtain process information?
    • A. 

      Reading available procedures

    • B. 

      Interviews only

    • C. 

      Interviews and process walkthroughs

    • D. 

      Observation of key processes

  • 28. 
     A clinic that you are working with is a CMM level "Repeatable".  Which of the the following methodologies should be used to obtgain process information?
    • A. 

      Reading available procedures

    • B. 

      Interviews only

    • C. 

      Interviews and process walkthroughs

    • D. 

      Observation of key procedures

  • 29. 
    A process inventory is developed from which of the following?
    • A. 

      UML Diagram

    • B. 

      A list of clinic services

    • C. 

      Clinic stakeholder diagram

    • D. 

      Patient and family services

  • 30. 
    Which of the following category processes will likely be deemed important enough to analyze.
    • A. 

      Processes impacting patient care

    • B. 

      Processes that can be improved through health IT

    • C. 

      High volume processes

    • D. 

      All of the above

  • 31. 
    Which of the following processes would you find in most clinics
    • A. 

      Appointment scheduling

    • B. 

      Outpatient surgery

    • C. 

      Receiving documentation

    • D. 

      A and C

  • 32. 
    A knowledge acquisiton plan should include which of the following?
    • A. 

      Process inventory

    • B. 

      Process diagrams

    • C. 

      Staff directory

    • D. 

      Lab certications

  • 33. 
    Which of he following is true about Knowledge Acquistion for Health IT adoption
    • A. 

      KA should only be performed by those external to the clinic

    • B. 

      KA creates tacit and experiential knowledge

    • C. 

      KA requires assimilating informaton

    • D. 

      KA is most useful for creating software specification

  • 34. 
    Complete the sentence:  Knowledge Acquisition_____.
    • A. 

      Is only for software development

    • B. 

      Is constrained by available time and resources

    • C. 

      Requires computer programming

    • D. 

      Only applies to healthcare facilities

  • 35. 
    Which of the following is NOT in process analysis as described in this unit
    • A. 

      Create process inventory

    • B. 

      Conduct process redesign

    • C. 

      Report analysis findings

    • D. 

      Identify EHR findings

  • 36. 
    What is the correct ofder of steps for Process Analysis 1- Created process inventory2-report analysis findings3- Identify varieations and exceptions4-Identify needed E?HR functionality
    • A. 

      1,2,3,4

    • B. 

      3,1,2,4

    • C. 

      1,3,4,2

    • D. 

      4,1,3,2

  • 37. 
    Choose the answer that best describes a Process Inventory
    • A. 

      Counting and tracking available stock

    • B. 

      Objectifying and measuring processes

    • C. 

      Analyzing and improving stock processes

    • D. 

      Identifying and recording processes

  • 38. 
    Which of the following processes varies most by clinical specialty?
    • A. 

      Diagnostic tests

    • B. 

      Billing

    • C. 

      Office visits

    • D. 

      Appointment Scheduling

  • 39. 
    Which of the following would be variations of a Diagnostic test process?
    • A. 

      Patient cannot tolerate the test

    • B. 

      Patient is not compliant with preparatory instructions

    • C. 

      Test returns a false positive

    • D. 

      Test is conducted by referral to an external facility

  • 40. 
    Which of the following would be variations of an appointment scheduling process?
    • A. 

      Miscommunication of the date or time of appointment

    • B. 

      Online appointment scheduling

    • C. 

      Appointment scheduling session timed out

    • D. 

      Appointment not found within necessary time window

  • 41. 
    Which of the following would be exceptions in a prescription process?
    • A. 

      EPrescribing

    • B. 

      Potential drug interactin identified by pharmacy

    • C. 

      Uses of online medication service/pharmacy

    • D. 

      Prescription refill needed

  • 42. 
    Which of the following wold be an exception to a document receiving process?
    • A. 

      Receipt of fax documents

    • B. 

      Receipt of electronic documents

    • C. 

      Receipt of documents within a week of patient visit

    • D. 

      Receipt of douments with no patient identifiers

  • 43. 
    Which of the following may indicate needed EHR functionality
    • A. 

      Generic processes used by a clinic

    • B. 

      Process variations used by a clinic

    • C. 

      Process exceptons likely encountered by a clinic

    • D. 

      All of the above