Cisco Unity Voicemail Quiz

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Cisco Unity Voicemail Quiz

Questions and Answers

1.

Cisco Unity Voicemail are normally used by:
- A.
  
  San Diego users
- B.
  
  Field Based users
- C.
  
  Santa Domingo users
- D.
  
  Production users
Correct Answer(s)
A. San Diego users
B. Field Based users
C. Santa Domingo users
2.

Upon singing in to the Cisco Unity Administration web page, what option do you select to proceed to reset a voicemail password?
- A.
  
  Users
- B.
  
  Contacts
- C.
  
  Guests
Correct Answer
A. Users
3.

What is the default voicemail password to be used?
- A.
  
  123456
- B.
  
  Carefusion1
- C.
  
  132654
- D.
  
  123654
Correct Answer
D. 123654
4.

Field based users are equipped with their own mobile phones (BlackBerry, iPhone, Android, etc) which does have their own voicemail features. Does the Cisco Unity Voicemail apply to them as well?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
5.

Does this apply to Cisco IP Phones?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
6.

While listening to the voicemail, user mentions that the message is playing too fast. What should be done?
- A.
  
  Assign case to Desktop
- B.
  
  Press 4
- C.
  
  Press 7
- D.
  
  Assign to case to Telephony
Correct Answer
B. Press 4
7.

If user mentions that the message sounds garbled, what should you do?
- A.
  
  Press 4 or;
- B.
  
  Press 9 or;
- C.
  
  Press 6 or;
- D.
  
  Press 0
Correct Answer(s)
A. Press 4 or;
C. Press 6 or;
8.

What is the number for users to call to reset the voicemail from outside of the office?
- A.
  
  858-617-5000
- B.
  
  858-617-3000
- C.
  
  858-617-2000
- D.
  
  858-617-0000
Correct Answer
C. 858-617-2000

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Current Version
Mar 20, 2022

Quiz Edited by
ProProfs Editorial Team
Oct 25, 2011

Quiz Created by
Maximilius11

CISCO Unity Voicemail Quiz

Cisco Unity Voicemail are normally used by:

Upon singing in to the Cisco Unity Administration web page, what option do you select to proceed to reset a voicemail password?

What is the default voicemail password to be used?

Field based users are equipped with their own mobile phones (BlackBerry, iPhone, Android, etc) which does have their own voicemail features. Does the Cisco Unity Voicemail apply to them as well?

Does this apply to Cisco IP Phones?

While listening to the voicemail, user mentions that the message is playing too fast. What should be done?

If user mentions that the message sounds garbled, what should you do?

What is the number for users to call to reset the voicemail from outside of the office?