1.
The decision about team members' roles and authorities is made during the ________ phase of a project.
Correct Answer
C. Starting
2.
One can use Microsoft Office SharePoint Designer to tailor the look and feel of SharePoint sites. However, some software developers use Microsoft Visual Studio to customize the sites. What is the reason behind this?
Correct Answer
C. Visual Studio provides greater customization and control.
3.
The use of a conference call is an example of ________ communication.
Correct Answer
B. Synchronous
4.
A critical aspect of content management is the authority to manage data. Some are allowed to create, edit, and delete content, others are restricted to edit, and still others are restricted to a read-only status. This is managed through ________.
Correct Answer
C. Permissions
5.
Version-management systems ________.
Correct Answer
A. Improve the tracking of shared content
6.
Which of the following is an asynchronous communication technology where it is easy to identify the people who have not responded to a request?
Correct Answer
C. Surveys
7.
Which of the following phases of a project is characterized by task status reporting?
Correct Answer
D. Doing
8.
Which of the following elements in SharePoint contain details such as the task is assigned to a particular person, task status, due date, percentage of completion, and predecessor tasks of each task?
Correct Answer
D. Task list
9.
Project teams should document project results and learnings. Which of the following is the phase in which the teams perform this?
Correct Answer
A.
wrapping-up
10.
Isabel, an HR manager and two of her executives are discussing a candidate's application. They examine his qualifications and experience. Isabel also tries to gauge his cultural fit with their team before deciding to hire the person. This is an example of ________ decision-making
Correct Answer
D. Unstructured
11.
Once SharePoint is set up on a server computer, users need only a browser to use it. Identify the browser which is most likely to give them the best experience.
Correct Answer
D. Internet Explorer
12.
Seema John, the floor supervisor at a call center, calls Bryan, a call attendant, into her office. She reports observing a few critical omissions in his calls, a finding supported by recent customer surveys. Bryan feels that Seema is just throwing her weight around. Which aspect of collaboration seems to be dysfunctional in this scenario?
Correct Answer
D. Bryan needs to learn to receive feedback.
13.
Competitive strategy determines the structure, features, and functions of every information system. What is the most likely reason behind this statement?
Correct Answer
C. An organization's goals and objectives are determined by its competitive strategy.
14.
Which of the following is most closely associated with the concept of switching costs?
Correct Answer
C. Entry barriers
15.
The cost of the business process is the sum of the cost of the inputs and the ________.
Correct Answer
B.
cost of the activities
16.
Mae manages delivery at a custom-kitchen outlet. Working with her customer's specifications, she contacts Gem Cabinets and places an order for a full-motion wall mount. Which of the following primary activities is Mae performing here?
Correct Answer
D. Inbound logistics
17.
Which of the following situations represents strong bargaining power of suppliers?
Correct Answer
A. Coffee farmers during an extended frost season
18.
Which of the following can be considered a support activity in the value chain?
Correct Answer
B. Contract negotiation
19.
An automobile company decides to improve the quality of all its products and bring more variety into its product line. The company has decided to adopt ________.
Correct Answer
A. Industry-wide differentiation
20.
A new drug that has shown promise in curing lung cancer has been discovered by a famous chemical laboratory. This is the only drug effective for treatment of this disease. The laboratory obtains a patent for the product and decides to sell it. This situation is characterized by a ________.
Correct Answer
D.
low threat of substitutions
21.
Which of the following products/services is most likely to face the lowest threat of substitutes?
Correct Answer
B. Ivy league universities
22.
Which of the following statements is true of business process designs?
Correct Answer
D. Most process designs require people to work in new ways
23.
Huen Software, an application provider to the gaming industry, decided to increase its portfolio by developing 3-D graphics-supported games for the mobile gaming industry. By doing this, which competitive strategy is Huen Software implementing?
Correct Answer
C.
product differentiation
24.
Which of the following terms best represent the activity of transforming raw materials into a finished product or service?
Correct Answer
A. Operations
25.
Word 2007 and Adobe photoshop, which provide a set of instructions for the computer, are examples of the ________ component of an information system.
Correct Answer
B. Software
26.
Which of the following components constitute the human side of IS?
Correct Answer
C. People and procedures
27.
Which of the following components in the five-component model of IS is considered an actor?
Correct Answer
C. Hardware
28.
Which of the following skills has become routine and liable to be outsourced to the lowest bidder?
Correct Answer
D.
computer programming
29.
As CEO of a large organization, you had asked the human resources manager to send you information about the rate of employee turnover in your organization for the last quarter. The manager sends you the salary details of new hires during the same period. The information is likely to be of little use to you because it is ________.
Correct Answer
C.
irrelevant
30.
Marjorie recently created a viable and innovative process to streamline the work flow in her department. She developed an accurate model of the new process that clearly indicated how the process would apply to and improve the current practices in the department. However, when presenting her idea to her superiors, Marjorie refused to consider others' suggestions and perspectives and got defensive when people asked her questions. Which of the following cognitive skills does Marjorie need to improve upon?
Correct Answer
B. Collaboration
31.
According to the five-component model for IS, the ________ function(s) as the instructions for the hardware in an information system.
Correct Answer
B.
software
32.
A security protocol for logging in to a computer is an example of the ________ component of an information system.
Correct Answer
C. Procedure
33.
As production manager at a bottling plant for a cola manufacturer, you receive reports containing figures for raw materials from last year, but stated as the current year's. This information would qualify as bad information because it is ________.
Correct Answer
A. Inaccurate
34.
Which of the following is an example of computer hardware?
Correct Answer
C.
a computer monitor
35.
Which of the following would be the most disruptive to an organization while implementing an information system?
Correct Answer
A. Changing reporting relationships
36.
Vera Lewis, an employee of Akme Corp. since three years, is in the process of developing a login password. Which of the following is a password that is strong and easy for Vera to remember?
Correct Answer
D. VLhw@Af3y