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Interviewing Skills Training
Learn the art of selecting the right candidate

Develop the skill-set required to interview candidates for any role. Learn about the right questions to ask and get over costly interview faux pas. This course helps managers and supervisors conduct successful corporate interviews irrespective of your industry.

Course Objectives

Upon completion of the Interviewing Skills Training course, employees should be able to confidently:

  • Understand the elements that influence the hiring process.

  • Determine the right type of interviewing style to use when interviewing candidates.

  • Prepare for and conduct a candidate interview.

  • Make a hiring decision and extend an offer of employment.

Table Of Contents

  1. Table of Contents
  2. Course Objectives
  3. Introduction to Talent Acquisition
    • Hire the Right People for the Right Positions
    • Getting the Right People in the Right Roles
    • 5 Considerations When Hiring
    • The Importance of Job Descriptions
    • The Role of Compensation in Hiring
    • The Role of Benefits in Hiring
    • Compensation and Benefits Planning
    • Ensuring a Successful Hire
    • Onboarding Planning
    • Test Your Knowledge
    • Chapter Feedback
  4. Interviewing Basics
    • Determine the Type of Role Being Hired
    • Determine the Best Type of Interview for the Role
    • Informational Interviews
    • Behavioral Interviews
    • Applied Interviews
    • Interview Venues (Where they take place)
    • Phone Interviews
    • In-Person Interviews
    • Group Interviews
    • Balancing Interview Schedules
    • Tips for Scheduling Interviews
    • Preparing for the Interview
    • Writing on Applications and Resumes
    • Job Descriptions and Expectations
    • Interview Expectations
    • Schedules
    • What to Do and What Not to Do
    • Test Your Knowledge
    • Chapter Feedback
  5. Interviewing Questions
    • Determining the Needs
    • Do's and Dont’s of Interviewing
    • Examples of Permissible Interview Questions
    • Danger! Danger! Examples of Questions You Should Never Ask
    • Closed-Ended Questioning
    • Examples of Closed-Ended Questioning
    • Open-Ended Questioning
    • Socratic Questioning
    • Examples of Socratic Questions
    • Behavioral Interviewing
    • Examples of Behavioral Questions
    • Test Your Knowledge
    • Chapter Feedback
  6. Conducting the Interview
    • Setting up the Room
    • Setting the Mood
    • Interviewing Tools
    • The Introduction
    • Controlling the Pace
    • Bring the Conversation Back
    • Questions and Answers
    • Discussing Compensation
    • Closing the Interview
    • Don’t Jump to Conclusions
    • Test Your Knowledge
    • Chapter Feedback
  7. Preparing to Extend the Offer of Employment
    • Validating the Candidate
    • References
    • Background Checks
    • Criminal History
    • Financial History
    • Driving Record
    • Conducting Background Checks
    • Making the Decision to Hire
    • Test Your Knowledge
    • Chapter Feedback
  8. Extending the Offer
    • Pre-Offer Tips: Check Your Laws
    • Pre-Offer Tips: Creating A Contract
    • Pre-Offer Tips: Be Prepared
    • Pre-Offer Tips: Response Time
    • Pre-Offer Tips: Methods of Delivery
    • Pre-Offer Tips: The Candidate Response
    • Test Your Knowledge
    • Chapter Feedback
  9. Conclusion
    • Course Feedback
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