Description

ProProfs LMS integration with SugarCRM helps you assign training to your support agents and partners within SugarCRM. The user experience is completely seamless as neither instructors nor trainees have to switch between platforms. Instructors can assign online courses, view performance reports and track compliance without ever leaving the CRM

Key features:

Embed online courses in SugarCRM - Create online courses in minutes using existing training materials such as PDFs and Word docs. Embed these courses in your CRM and train new support agents and partners on company best practices, procedures and more.

Track course analytics and reports in the CRM - View all reports and details of learners' performance in your course without leaving SugarCRM. Track individual and group performance over time and identify skill gaps existing among your agents and partners.

Push data of CRM users into ProProfs - You can instantly import all the data of CRM users into ProProfs. Trainers can assign courses and tests to employees by automatically fetching their details from the CRM.

Single-sign on -ProProfs seamless single sign-on integration with SugarCRM helps you to easily assign courses, track performance results and import details of users with no IT help at your end.

COMPANY DETAILS

SugarCRM

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