Get This Course Get a Demo

Course Outline

Conflict Management Training Course covers the following:

#1   Course Overview
  • Course Overview
#2   Understanding Conflict
  • Types of Conflict
  • Positive & Negative Aspects of Conflict
  • Case Study 1
  • Case Study 2
  • Test Your Knowledge
  • Chapter Feedback
#3   Managing Conflict
  • Example: Conflict in the Workplace
  • Conflict Management System (CMS)
  • 5P's of Conflict Management
  • Handling Conflict During Meetings
  • Listening Effectively
  • Disagreeing Diplomatically
  • Example: Disagreeing Diplomatically
  • Test Your Knowledge
  • Chapter Feedback
#4   Techniques of Conflict Management
  • Thomas-Kilmann Conflict Handling Styles
  • Conflict Management Skills
  • Workplace Conflict Scenarios
  • Test Your Knowledge
  • Chapter Feedback
#5   Conclusion - The Takeaways
  • Final Assessment
  • Course Feedback
Get This Course

Pricing

Try Free For 15 days

Training Maker Premium
Monthly
YEARLY(Discounted)
$ learner/month (billed annually)
  • 100 Learners
$4800/Year $3840/Year 20% off
This Price Includes the Following:
Conflict Management Training Course
100+ professionally designed premium courses on OSHA, HIPAA, Sales, HR, workplace training & more
New courses added to the library regularly
Edit existing courses
Build your own courses
Customize with your branding
Add quizzes & surveys
Retake courses & tests
ProProfs Training Maker (LMS)
Add your own content
Build custom courses
Add documents & policies
Quizzes & Surveys
Reports & scores
Compliance tracking
24*7 support
Also Included with Training Maker:
Build your own training courses

Build your own training courses

Library of 100+ customizable courses

Library of 100+ customizable courses

Forums & learner communities

Forums & learner communities

API & single sign-on, SAML & LDAP * * *

API & Single Sign-On, SAML & LDAP

SCORM, TinCan & LRS

SCORM, TinCan & LRS.

Course bundles & learning path

Course bundles & learning paths

White label Training Courses

White label

More Workplace Courses

Employees Workplace Conflict Resolution Training Course

Managing and resolving conflicts that arise in the workplace is one of the biggest challenges managers and employees face.

Barriers to Communication

This course helps you identify and overcome communication barriers. Equip your employees with proven ways to improve communication and strengthen relationships.

Interpersonal Skills Training Course for Managers

Interpersonal skills (aka soft skills) play a key role in how you communicate or interact with others.

Awards & Press

Winner: Best eLearning Software for Employee Training, Hermes Creative Awards
Winner: Best eLearning Software for Employee Training, Hermes Creative Awards
Winner: Bronze Stevie, American Business Awards
Winner: Bronze Stevie, American Business Awards
Winner: Great User Experience, FinancesOnline.com
Winner: Great User Experience, FinancesOnline.com
Winner: Gold, Brandon Hall Excellence Awards
Winner: Gold, Brandon Hall Excellence Awards
Winner: Best Corporate Training Software, MarCom Awards
Winner: Best Corporate Training Software, MarCom Awards
Ranked: Top 20 Health & Safety Training Companies, Training Industry
Ranked: Top 20 Health & Safety Training Companies, Training Industry
Ranked: Top 20 Learning Management System (LMS) Products, 2020 by Crozdesk
Ranked: Top 20 Learning Management System (LMS) Products, 2020 by Crozdesk
Top 11 Online Training Software for 2020 by Softwareworld
Top 11 Online Training Software for 2020 by Softwareworld
Sign Up Free