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Course Outline

This Interviewing Skills Training Course includes the following:

#1   Table of Contents
  • Table of Contents
#2   Course Objectives
  • Course Objectives
#3   Introduction to Talent Acquisition
  • Hire the Right People for the Right Positions
  • Getting the Right People in the Right Roles
  • 5 Considerations When Hiring
  • The Importance of Job Descriptions
  • The Role of Compensation in Hiring
  • The Role of Benefits in Hiring
  • Compensation and Benefits Planning
  • Ensuring a Successful Hire
  • Onboarding Planning
  • Test Your Knowledge
  • Chapter Feedback
#4   Interviewing Basics
  • Determine the Type of Role Being Hired
  • Determine the Best Type of Interview for the Role
  • Informational Interviews
  • Behavioral Interviews
  • Applied Interviews
  • Interview Venues (Where they take place)
  • Phone Interviews
  • In-Person Interviews
  • Group Interviews
  • Balancing Interview Schedules
  • Tips for Scheduling Interviews
  • Preparing for the Interview
  • Writing on Applications and Resumes
  • Job Descriptions and Expectations
  • Interview Expectations
  • Schedules
  • What to Do and What Not to Do
  • Test Your Knowledge
  • Chapter Feedback
#5   Interviewing Questions
  • Determining the Needs
  • Do's and Dont’s of Interviewing
  • Examples of Permissible Interview Questions
  • Danger! Danger! Examples of Questions You Should Never Ask
  • Closed-Ended Questioning
  • Examples of Closed-Ended Questioning
  • Open-Ended Questioning
  • Socratic Questioning
  • Examples of Socratic Questions
  • Behavioral Interviewing
  • Examples of Behavioral Questions
  • Test Your Knowledge
  • Chapter Feedback
#6   Conducting the Interview
  • Setting up the Room
  • Setting the Mood
  • Interviewing Tools
  • The Introduction
  • Controlling the Pace
  • Bring the Conversation Back
  • Questions and Answers
  • Discussing Compensation
  • Closing the Interview
  • Don’t Jump to Conclusions
  • Test Your Knowledge
  • Chapter Feedback
#7   Preparing to Extend the Offer of Employment
  • Validating the Candidate
  • References
  • Background Checks
  • Criminal History
  • Financial History
  • Driving Record
  • Conducting Background Checks
  • Making the Decision to Hire
  • Test Your Knowledge
  • Chapter Feedback
#8   Extending the Offer
  • Pre-Offer Tips: Check Your Laws
  • Pre-Offer Tips: Creating A Contract
  • Pre-Offer Tips: Be Prepared
  • Pre-Offer Tips: Response Time
  • Pre-Offer Tips: Methods of Delivery
  • Pre-Offer Tips: The Candidate Response
  • Test Your Knowledge
  • Chapter Feedback
#9   Conclusion
  • Course Feedback
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Interviewing Skills Training in the Workplace
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