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Online Assertive Communication Skills course

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It is a proven fact that the people with good assertive skills achieve success in personal and professional in life. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today’s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. Assertive behaviour is a necessity. This assertiveness skills online course helps delegates understand that expressing needs, utilising strong vocal and non-verbal communication skills and saying NO are critical to success.

You learn to recognise both your own and others assertiveness style. Practice active listening and to learn to identify and de-escalate conflict when it occurs.

Course Target Audience
This online course is ideal for Associates, business professionals, team leaders and individual contributors who want to acquire the effective assertive skills.

Course Objectives
At the end of this online course the delegates will be able to:
  • Describe Behaviours That Distinguish Assertive, Passive and Aggressive Behavioural Styles
  • Assess Personal Areas of Strength and Areas for Growth Related to Assertiveness
  • Demonstrate Assertive Behaviour Using a Variety of Verbal and Visual Techniques
  • Recognise Appropriate Opportunities for Assertive Behaviour Related to Conflict Management and Business Etiquette in the Workplace
  • Understand the spectrum of style anchored by the extreme behaviours of passiveness and aggressiveness
  • Increase their personal influence and contribution as a leader
  • Understand their own and others individual assertiveness style to be more effective
  • Say NO to take back control and set personal and professional boundaries
  • Convey confidence by practicing effective vocal, visual and verbal communication skills
  • Become aware of anger tactics and diffuse them
  • Address conflict when it arises and de-escalate it successfully
We’ve designed all of our online courses to be both practical and easy to follow and have included topics that we feel will help you to learn quickly and easily.
 
To get the best out of this on-line training course please complete all of the topics but go through each one at the pace you feel comfortable with. You may decide to do it in one go or in stages. It’s all up to you. We have included exercises and quizzes to get you thinking, planning and using the course information in the most practical way. 
 

It is a proven fact that the people with good assertive skills achieve success in personal and professional in life. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today’s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. Assertive behaviour is a necessity. This assertiveness skills online course helps delegates understand that expressing needs, utilising strong vocal and non-verbal communication skills and saying NO are critical to success.

You learn to recognise both your own and others assertiveness style. Practice active listening and to learn to identify and de-escalate conflict when it occurs.

Course Target Audience
This online course is ideal for Associates, business professionals, team leaders and individual contributors who want to acquire the effective assertive skills.

Course Objectives
At the end of this online course the delegates will be able to:
  • Describe Behaviours That Distinguish Assertive, Passive and Aggressive Behavioural Styles
  • Assess Personal Areas of Strength and Areas for Growth Related to Assertiveness
  • Demonstrate Assertive Behaviour Using a Variety of Verbal and Visual Techniques
  • Recognise Appropriate Opportunities for Assertive Behaviour Related to Conflict Management and Business Etiquette in the Workplace
  • Understand the spectrum of style anchored by the extreme behaviours of passiveness and aggressiveness
  • Increase their personal influence and contribution as a leader
  • Understand their own and others individual assertiveness style to be more effective
  • Say NO to take back control and set personal and professional boundaries
  • Convey confidence by practicing effective vocal, visual and verbal communication skills
  • Become aware of anger tactics and diffuse them
  • Address conflict when it arises and de-escalate it successfully
We’ve designed all of our online courses to be both practical and easy to follow and have included topics that we feel will help you to learn quickly and easily.
 
To get the best out of this on-line training course please complete all of the topics but go through each one at the pace you feel comfortable with. You may decide to do it in one go or in stages. It’s all up to you. We have included exercises and quizzes to get you thinking, planning and using the course information in the most practical way. 
 
 Please complete the following to proceed:
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Price : £28.99
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