Free Customer Service & Customer Care

Welcome to your online Customer Service & Customer Care training course. All Total Success courses are designed to give you quick tips, techniques and strategies to help you become better at what you do. We've been running leadership courses for over 20 years.

We’ve design all of our courses to be practical and easy to put into practice. We've included things that we feel will help you to learn quickly and easily.

This course covers tips and strategies that will allow you to: ensure you always project the correct image to your potential customers and clients to make your company stand out from the crowd. It is designed for anyone who has both face to face and telephone contact with customers and is written with both the customer and the organisation in mind to maximise service and customer care.

You are allowed to complete the course within 30 days of booking. During this time you can take as many attempts as you like. Please note, after 30 days your booking will expire and you will have to repurchase the training course.

This online course or any portion thereof may be copied, reproduced or used in any manner. Permission granted to reproduce for personal, educational or commercial use.

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