Building Better Working Relationships: Relational Communication and Listening

There are many forms of communication and listening that are involved in building effective and meaningful workplace relationships. When selecting communication and listening styles, individuals will need to consider more than just simply listening and speaking to ensure successful and effective relationships. Having a fundamental understanding of the nature of personal interrelationships provides the foundation for relational communication and listening, context, and patterns. By assimilating empathy, focus, context, emotions and self-awareness into your communication and listening styles, individuals lay the foundation for forming dynamic, long-term, and deeper relationships.

Upon completion of this course, learners should understand:

  • The fundamentals of interpersonal communication

  • Verbal and non-verbal behaviors that influence communication

  • Obstacles that interfere with effective communication

  • The principles of relational communication

  • The fundamentals of relational listening

There are many forms of communication and listening that are involved in building effective and meaningful workplace relationships. When selecting communication and listening styles, individuals will need to consider more than just simply listening and speaking to ensure successful and effective relationships. Having a fundamental understanding of the nature of personal interrelationships provides the foundation for relational communication and listening, context, and patterns. By assimilating empathy, focus, context, emotions and self-awareness into your communication and listening styles, individuals lay the foundation for forming dynamic, long-term, and deeper relationships.

Upon completion of this course, learners should understand:

  • The fundamentals of interpersonal communication

  • Verbal and non-verbal behaviors that influence communication

  • Obstacles that interfere with effective communication

  • The principles of relational communication

  • The fundamentals of relational listening

Your progress has been saved
Next time you start the course as ,
you will resume from here.
Back to course    or    Exit

Our records show you have previously started this course
Would you like to
Resume Course or     Restart from beginning